Effects of a community scorecard on improving the local health system in Eastern Democratic Republic of Congo: qualitative evidence using the most significant change technique

In by Avani Duggaraju


International Rescue Committee <b \>
Academic Journal: Conflict and Health



Over a decade of conflict in the Democratic Republic of Congo has weakened the nation’s health system and decreased its ability to address the needs of its population. This study collected stories of change in the health system from a variety of committees and subsequently analyzed. One of the key changes found through this study was that increased transparency and community participation led to better quality of care. It is concluded that with positive experiences, individuals are more likely to voice opinions and be vocal about their community health needs.