Social Accountability Resource Hub

Social accountability is an effective approach in which the community and civil society-led efforts hold duty bearers, including service providers, responsive to each other. It establishes better channels for two-way information flows and new accountability relationships between duty bearers and citizens. Social accountability initiatives often interact with different agencies and levels within government systems. Some nongovernmental organizations (NGOs), for example, participate in programs and activities to support the involvement of national NGOs and citizens in social accountability processes to strengthen capacity to unite government and nongovernment actors and sometimes serve as conveners.

Other civil society organizations have focused on advocacy and campaigning. At the community level, there are examples of local groups enhancing citizenship through awareness of rights and increased capacity for political participation, and social movements have successfully advocated for state responsiveness to citizens’ rights and agendas. Effective social accountability has also positively influenced the responsiveness of providers, patient-centered quality of care, availability of resources, service access, coverage, and satisfaction with quality services.

This repository was created for practitioners to understand the basic elements and principles of social accountability, find ready to use tools and resources from their peers, and stay up to date with the latest evidence in this area. The focus of this repository is on the health system and community engagement in low and middle income countries to hold local health systems and services accountable.

Social Accountability Repository

The link is a detailed collection of the most up to date evidence and resources on Social Accountability related to the health system and community engagement, with over 300 materials. This spreadsheet is organized by 1) Web pages sharing their approach to social accountability; 2) Gray literature including reports, case studies, evaluations, and implementation tools; 3) Systematic reviews and 4) Primary research articles.

Our search strategy can be found here.

This living repository was first created by Arisa Shichijo Koyomoto, MPP with technical support from members of CORE group’s Systems for Health working group.  Social Accountability is a rapidly evolving topic, therefore to ensure this repository is complete and up to date, we ask that you send us additional resources and feedback. Email CORE Group.

Click on the tabs below to access the contents of the repository according to their classification.

Abbreviation Institution Title URL Contact information Description (what resources are available? region/topic focus?)
COPAHSA Community of Practitioners on Accountability and Social Action in Health https://www.copasah.net/ copasahnet@gmail.com COPASAH, established in 2011 in South Africa, is a community of organizations and practitioners, primarily from Africa, South Asia, Latin America, and Europe, that seeks to bridge the gap between knowledge and capacity to conduct social accountability and community monitoring. It facilitates the exchange of experiences and supports documentation and dissemination of lessons to promote community-centered practices. The website provides rich practical resources, including reports of capacity-building workshops, case studies, practitioners’ interview films, and tools.
GPSA The Global Partnership for Social Accountability https://thegpsa.org/ gpsa@worldbank.org GPSA, based in Washington, DC, is a global partnership platform of social accountability projects sponsored by the World Bank, that aims to support civil society and governments across the world to work together to solve critical governance challenges.
The website provides case studies primarily from Africa, South Asia and Latin America, past events archives, learning notes for practitioners, and working papers. The GPSA also offers selected grants; a detailed application process with focused topics is available on the website.
ARC Accountability Research Center https://accountabilityresearch.org/ arc@american.edu ARC, based in American University’s School of International Service, is a research center seeking to bridge research and frontline perspectives to learn from ideas, institutions, and actors that advance strategies to improve public accountability. The website provides a database of publications (e.g., working reports, evaluation reports, blogs with grounded experiences) and featured case studies from Columbia, the Philippines, and Bangladesh.
CSEM Civil Society Engagement Mechanism for UHC2030 https://csemonline.net/ https://csemonline.net/contact-us/ CSEM is the civil society constituent of UHC2030 (formerly the International Health Partnership, IHP+), which aims to achieve inclusive and equitable Universal Health Coverage (UHC) policies through strengthened citizen-led and social accountability mechanisms at sub-national, national, regional, and global levels. The website provides an e-library for webinar archives and reports, and advocacy toolkits (in English / French / Spanish) with a topic focus on UHC.
Page title Institution Title URL
Resources – Accountability & Citizen Engagement Results For Development (R4D)
How we work – Accountability & Citizen Engagement Results For Development (R4D)
Our work – Social Accountability USAID – Health Evaluation and Applied Research Development (HEARD) Project
Health Finance & Governance Project USAID – Health Finance & Governance Project
High Impact Practice Briefs > Social Accountability Family Planning High Impact Practices (HIPs)
Improvement Strategies – System – Social Accountability Primary Health Care Performance Initiative (PHCPI)
The Action for Empowerment and Accountability (A4EA) Institute of Development Studies (IDs)
Rights and Accountability Population Council – The Evidence Project
Community Score Card© (CSC) CARE
Improving the Linkages between Social Accountability and Social and Behavior Change Health Systems Strengthening Accelerator
Advocacy and accountability Options
Decentralization and local good governance, ensuring development in line with the needs of communities Swiss Agency for Development and Cooperation
Social Accountability Approach, Citizen Voice and Action World Vision
Child Rights Governance Save the Children – Child Right Resource Center
Accountability Partnership for Maternal, Neonatal, and Child Health (PMNCH)
Community engagement & Social mobilisation UNICEF – Communication for Development (C4D)
Citizen Report Card (CRC) Learning Toolkit Public Affairs Centre (PAC)
SPARK (Strengthening Public Accountability for Results and Knowledge) International Budget Partnership
Promoting Social Accountability to Empower Local-level Community for Improved Service Delivery and Democratic Governance in East Africa United Nations (UN) – The Partnership Platform for SDGs
Implementation tool/guideline Title Publisher/Institution Authors Publication year URL
Review report Social Audits in Service Delivery: An Annotated Bibliography Open Government Partnership and Accountability Research Center Suchi Pande 2022
Evaluation report Citizen Voice and Action Effectiveness Study Report 2022- World Vision Bangladesh World Vision NA 2022
Implementation tool/guideline Manual on Social Accountability: Concepts and Tools New Delhi, India: Centre for Budget and Governance Accountabilit CBGA Kohli, Divya Singh 2021
Review report ​Community Monitoring For Accountability in Health: Review of Literature the Accountability and Monitoring in Health Initiative (AMHI) of the Open Society’s Public Health Program (PHP) Walter Flores 2021
Evaluation report Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns Accountability Research Center Angela Bailey and Vincent Mujune, with a preface by Prima Kazoora 2021
Evaluation report Assessing the National System for Social Accountability in Health: Applying an Assessment Tool to Measure Maturity and Performance of National Social Accountability Systems in Health: Results of a Pilot Study in Rwanda and Malawi University Research Corp. (URC)
Women Influencing Health, Education, and Rule of Law (WI-HER), LLC
City University of New York Graduate School of Public Health & Health Policy (CUNY SPH)
Foster, Allison Annette
Msiska, Thumbiko Wachizma
Havugimana, Cassien
Martin Hilber, Adriane
2021
Project report/Case study Mobilizing Domestic Funding for Reproductive Health in Kenya’s Counties: A SYSTEMATIC APPROACH TO BUDGET ADVOCACY AND SOCIAL ACCOUNTABILITY Population Reference Bureau, Inc. (PRB) Dennis Mwambi 2021
Review report THE POWER OF YOUTH VOICES How Youth Are Holding Their Health Systems Accountable for Family Planning and Reproductive Health USAID/Jhpiego, MOMENTUM NA 2021
other working papers Community Score Card Project Brief CARE NA 2021
Project report/Case study Community Score Card Case Study: Evolution to Scale CARE NA 2021
Project report/Case study Community Scorecard for COVID-19 Vaccines in Malawi CARE NA 2021
Project report/Case study C4D Works!: Spot it! Stop it! – Changing attitudes and behaviours related to violence against children in Kenya UNICEF NA 2021
Evaluation report CAPSAI: Community and provider- driven social accountability intervention for family planning and contraceptive service provision: experiences from the field WHO NA 2021
Evaluation report Transparency for Development – Results and Implications Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie; 2021
Implementation tool/guideline Integrating Accountability to Affected People into Country Office Planning Cycles -Summary guidelines UNICEF NA 2020
Implementation tool/guideline Government-led Community Score Card© for Family Planning Services CARE NA 2020
Learning note In Brief: Evidence on the role of social accountability in advancing women, children, and adolescents’ health Global Health Visions NA 2020
Project report/Case study Improving Linkages between Social Accountability and Social and Behavior Change Results for Development NA 2020
Project report/Case study A Journey through the Community Score Card in Malawi CARE NA 2020
Project report/Case study C4D Works!: Addressing GBV-related social and gender norms in Somalia UNICEF NA 2020
Project report/Case study C4D Works!: Community engagement to end female genital mutilation in the State of Eritrea UNICEF NA 2020
Evaluation report Insights from Transparency and Accountability Action Plans in Indonesia and Tanzania Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie 2020
Evaluation report Reinforcing social accountability in health services in Sud Kivu and Kongo Central provinces The Global Partnership for Social Accountability Jean Benoît Falisse, with Eric Mafuta and Philémon Mulongo 2019
Project report/Case study Setting the Stage for Increased Accountability: The White Ribbon Alliance Nigeria Campaign to Improve Maternal, Newborn, and Child Health in Niger State Accountability Research Center and White Ribbon Alliance Rachel Sullivan Robinson 2019
Project report/Case study Measuring the benefits to the communities
they serve – The social return on investment of community accountability
mechanisms for health
The Maternal, Newborn
and Child Health
Programme in Northern
Nigeria (MNCH2)
NA 2019
Evaluation report Impact Report 2018-2019 – E4A-MamaYe E4A-MamaYe NA 2019
Learning note How can a rethink of lessons from field experiments inform future research in transparency, participation, and accountability? International Initiative for Impact Evaluation (3ie) Jonathan Fox 2019
Project report/Case study Round Table on Social Accountability Malawi, September 2018: Report and Suggestions Moving Forward MCSP, USAID Angela Bailey 2019
M&E tool Monitoring and Evaluation of Evolving Social Accountability Efforts in Health – A Literature Synthesis MCSP, USAID Ligia Paina, Julie Saracino, Jessica Bishai, Eric Sarriot 2019
Project report/Case study Case Study: Commitment from Facility Management Committees Improves Quality of Health Services CARE NA 2019
Project report/Case study Technical Brief: Communities Support Health Facilities in Sierra Leone CARE NA 2019
Project report/Case study The Motion Tracker – Driving Accountability, Action, and Achievement USAID, Health Policy Plus project. NA 2019
Evaluation report Scaling Social Accountability: Evidence from Asia, Africa and the Caucasus World Vision NA 2019
Evaluation report Community-Provider Partnerships for Quality Improvement in Rwanda USAID, TWUBAKANE – Decentralization and Health Program
Rwanda
NA 2019
Implementation tool/guideline Fostering Joint Accountability Within Health Systems Training Curriculum, Guidance for a Participatory Assessment of Accountability Linkages, and Action Steps for Advocates USAID, Health Policy Plus project. NA 2018
Implementation tool/guideline Citizen Voice & Action Field Guide World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services : Maternal, Newborn, Infant and Child Health Services : Final Evaluation Report Community Matters Daniel Ball, Gill Westhorp 2018
Project report/Case study Learning to Sustain Change: Mitanin Community Health Workers Promote Public Accountability in India Accountability Research Center Samir Garg and Suchi Pande 2018
Project report/Case study How Can Evidence Bolster Citizen Action? Learning and Adapting for Accountable Public Health in Guatemala Accountability Research Center, CEGSS Walter Flores 2018
Evaluation report Evidence 4 Change: Citizen Voice and Action model World Vision NA 2018
Review report Two Promising Social Accountability Approaches to Improve Health in Malawi: Community Score Cards, and National Health Budget Consultation, Analysis and Advocacy MCSP, USAID Tanvi Monga, David Shanklin 2018
Project report/Case study Citizens Voice and Influence for Nutrition Service Delivery in Turkana Kenya World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services: Maternal, Newborn, Infant and Child Health Services Community Matters NA 2018
Implementation tool/guideline Social Accountability Resources and Tools MCSP, USAID Sandra Wilcox, David Shanklin 2017
Implementation tool/guideline Rights-Based Family Planning: 15 Resources to Guide Programming The Evidence Project: Population Council NA 2017
other working papers Monitoring Corruption and Anti-Corruption in the SDGs: A Resource Guide Transparency International NA 2017
Review report Civil Society Involvement in Family Planning: A Review of Global Programming and Evidence The Evidence Project: Population Council NA 2017
Evaluation report Citizen Voices, Community Solutions: Designing Better Transparency and Accountability Approaches to Improve Health Transparency for Development NA 2017
Implementation tool/guideline Guidance for Pairing SAA with Community Score Card CARE NA 2016
Implementation tool/guideline Social accountability – A practitioner’s handbook Basel Institute on Governance Switzerland: Basel Institute on Governance Baez Camargo, Claudia, and Franziska Stahl 2016
Implementation tool/guideline GOVERNANCE AND SERVICE DELIVERY – Practical Applications of Social Accountability Across Sectors RTI International Anna Wetterberg, Derick W. Brinkerhoff, and Jana C. Hertz 2016
Project report/Case study Knowledge Brief: A Review of Social Accountability Approaches in Health in Tanzania Options NA 2016
Evaluation report SSDI- Services Activities Performance Evaluation USAID NA 2016
Evaluation report Baseline Report Transparency for development (T4D) Transparency for Development NA 2016
Evaluation report Global Partnership for Social Accountability : Program Evaluation : Final Report The Global Partnership for Social Accountability Mark Robinson 2015
Project report/Case study The Transparency for Development Initiative Results for Development Courtney Tolmie, Jean Arkedis 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions NA 2015
other working papers Social Accountability: A Primer for Civil Society Organizations Working in Family Planning and Reproductive Health USAID Erin McGinn and Alyson Lipsky 2015
M&E tool Guide to Assessing Social Accountability Efforts Across Sectors RTI International Williamson, Taylor 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions R. Sneeringer, S. Hurd, and K. Mehling 2015
M&E tool Proposed Indicators of Human Rights and Family Planning The Evidence Project: Population Council Kelsey Wright, Karen Hardee 2015
Project report/Case study Social Accountability – a primer for civil society organizations working in family planning and reproductive health USAID, Health Policy Plus project. Erin McGinn and Alyson Lipsky 2015
Project report/Case study Changing Lives Through Social Accountability World Vision NA 2015
Evaluation report Accountability in Local Service Delivery: The Tuungane Community Scorecard Approach Guillame Labrecque and Isatou Batonon NA 2015
Learning note What Next For Strategic Social Accountability? The Global Partnership for Social Accountability NA 2014
Learning note How are GPSA’s Partners Thinking About Scale and Trying to Achieve It The Global Partnership for Social Accountability Guerzovich,Maria Florencia
Poli,Maria
2014
Review report Social accountability: What does the evidence really say? The Global Partnership for Social Accountability Jonathan Fox 2014
Project report/Case study Accelerating Progress in Family Planning: Options for Strengthening Civil Society-led Monitoring and Accountability Results for Development Robert Hecht, Caroline Poirrier, Courtney Tolmie, Mark Roland 2014
Evaluation report Information is Power Experimental Evidence on the Long-Run Impact of Community Based Monitoring World Bank Björkman Nyqvist, M, de Walque, D, and Svensson, J. 2014
other working papers The Role of Social Accountability in Improving Health Outcomes: Overview and Analysis of Selected International NGO Experiences to Advance the Field CORE Group, , USAID NA 2014
Review report Social Accountability: What are the Lessons for Improving Family Planning and Reproductive Health Programs? A Review of the Literature The Evidence Project: Population Council Boydell, Victoria, and Jill Keesbury 2014
other working papers Strengthening the Evidence Base on Social Accountability for Improving Family Planning and Reproductive Health Programs: Meeting Report The Evidence Project: Population Council NA 2014
Implementation tool/guideline Global Partnership for Social Accountability (GPSA) : Operation Manual The Global Partnership for Social Accountability NA 2013
Implementation tool/guideline The Community Score Card (CSC): A generic guide for implementing CARE’s CSC process to improve quality of services CARE NA 2013
Implementation tool/guideline Accountability and Transparency for Public Health Policy: Advancing Country Ownership Futures Group K.W. Slevin, C. Green 2013
other working papers USAID Strategy on Democracy, Human Rights, and Governance USAID NA 2013
Implementation tool/guideline Sourcebook of 21 social accountability tools World Bank Bhattarai, Chiranjibi
Khadka, Kedar
2012
Evaluation report Voice and Accountability: The Role of Maternal, Neonatal and Child Health Committee BRAC RED, Bangladesh Margaret Leppard, Sarawat Rashid, Atiya Rahman, Mahmuda Akhter, Hashima-E-Nasreen 2011
Evaluation report Examining the links between accountability, trust and performance in health service delivery in Tanzania Ifakara Health Institute Macha J, Mushi H P and Borghi J 2011
Evaluation report COMPASS (Community Participation for Action in the Social Sector) End of Project Report USAID NA 2009
Evaluation report Measuring Change and Results in Voice and Accountability Work Department for International development Jeremy Holland and Allyson Thirkell with Emmanuel Trepanier and Lucy Earl 2009
Evaluation report A mixed-method approach to measuring empowerment in the context of social policy monitoring in Jamaica World Bank Brook, Simon Holland, Jeremy 2009
Implementation tool/guideline Partnership Defined Quality for Youth – A Process Manual for Improving Reproductive Health Services Through Youth-Provider Collaboration Save the Children NA 2008
Project report/Case study Case Study – CLAS Peru Future Generations L. Altobelli. 2008
Evaluation report Power to the People : Evidence from a Randomized Field Experiment of a Community-Based Monitoring Project in Uganda World Bank Björkman, Martina; Svensson, Jakob. 2007
Implementation tool/guideline Citizen Report Card Surveys – A Note on the Concept and Methodolgy World Bank NA 2004
other working papers Social accountability, An Introduction to the Concept and Emerging Practice World Bank Malena, Carmen, with Reiner Forster and Janmejay Singh 2004
Implementation tool/guideline Partnership Defined Quality a tool book for community and health provider collaboration for quality improvement Save the Children Lovich, Ronnie, Marcie Rubardt, Debbie Fagan, and Mary Beth Powers 2003
Implementation tool/guideline Social Accountability Reporting Checklist for Practitioners (SAR4Practice) Template USAID NA NA
Implementation tool/guideline Community Scorecard Manual: A Social Audit Tool to Monitor the Progress of VietNam’s Socio-Economic Development Plan Ministry of Planning and Investment and UNICEF NA NA
Implementation tool/guideline Community-Driven Development Toolkit: Governance and Accountability Dimensions World Bank NA NA
Title link Publication year Journal Authors
Participation in primary health care through community-level health committees in Sub-Saharan Africa: a qualitative synthesis https://pubmed.ncbi.nlm.nih.gov/35183154/ 2022 BMC Public Health
Karuga R, Kok M, Luitjens M, Mbindyo P, Broerse JEW, Dieleman M.
Patient-public engagement strategies for health system improvement in sub-Saharan Africa: a systematic scoping review https://pubmed.ncbi.nlm.nih.gov/34610828/ 2021 BMC Health Serv Res
Ankomah SE, Fusheini A, Ballard C, Kumah E, Gurung G, Derrett S.
Social accountability for reproductive, maternal, newborn, child and adolescent health: A review of reviews https://pubmed.ncbi.nlm.nih.gov/33035242/ 2020 PLoS One
Squires F, Martin Hilber A, Cordero JP, Boydell V, Portela A, Lewis Sabin M, Steyn P.
Methods to measure effects of social accountability interventions in reproductive, maternal, newborn, child, and adolescent health programs: systematic review and critique https://pubmed.ncbi.nlm.nih.gov/33287891/ 2020 J Health Popul Nutr
Marston C, McGowan CR, Boydell V, Steyn P.
Community participation in health services development, implementation, and evaluation: A systematic review of empowerment, health, community, and process outcomes https://pubmed.ncbi.nlm.nih.gov/31075120/ 2019 PLoS One
Haldane V, Chuah FLH, Srivastava A, Singh SR, Koh GCH, Seng CK, Legido-Quigley H.
The impact of participatory budgeting on health and wellbeing: a scoping review of evaluations https://pubmed.ncbi.nlm.nih.gov/29970044/ 2018 BMC Public Health
Campbell M, Escobar O, Fenton C, Craig P.
Improving social accountability processes in the health sector in sub-Saharan Africa: a systematic review https://pubmed.ncbi.nlm.nih.gov/29653531/ 2018 BMC Public Health
Danhoundo G, Nasiri K, Wiktorowicz ME.
Community participation in general health initiatives in high and upper-middle income countries: A systematic review exploring the nature of participation, use of theories, contextual drivers and power relations in community participation https://pubmed.ncbi.nlm.nih.gov/30075416/ 2018 Soc Sci Med
Hoon Chuah FL, Srivastava A, Singh SR, Haldane V, Huat Koh GC, Seng CK, McCoy D, Legido-Quigley H.
The role of Community Mobilization in maternal care provision for women in sub-Saharan Africa- A systematic review of studies using an experimental design https://pubmed.ncbi.nlm.nih.gov/28851299/ 2017 BMC Pregnancy Childbirth
Muzyamba C, Groot W, Tomini SM, Pavlova M.
A review of CARE’s Community Score Card experience and evidence https://pubmed.ncbi.nlm.nih.gov/27190223/ 2016 Health Policy Plan
Gullo S, Galavotti C, Altman L.
Synergies, strengths and challenges: findings on community capability from a systematic health systems research literature review https://pubmed.ncbi.nlm.nih.gov/28185589/ 2016 BMC Health Serv Res
George AS, Scott K, Mehra V, Sriram V.
Understanding the black box: a systematic review of the measurement of the community mobilization process in evaluations of interventions targeting sexual, reproductive, and maternal health https://pubmed.ncbi.nlm.nih.gov/25615599/ 2015 Eval Program Plann
Altman L, Kuhlmann AK, Galavotti C.
Community Participation in Health Systems Research: A Systematic Review Assessing the State of Research, the Nature of Interventions Involved and the Features of Engagement with Communities https://pubmed.ncbi.nlm.nih.gov/26496124/ 2015 PLoS One
George AS, Mehra V, Scott K, Sriram V.
[Social participation and health in Brazil: a systematic review on the topic] https://pubmed.ncbi.nlm.nih.gov/24863826/ 2014 Cien Saude Colet
Paiva FS, Stralen CJ, Costa PH.
Community engagement to enhance child survival and early development in low- and middle-income countries: an evidence review https://pubmed.ncbi.nlm.nih.gov/25207448/ 2014 J Health Commun
Farnsworth SK, Böse K, Fajobi O, Souza PP, Peniston A, Davidson LL, Griffiths M, Hodgins S.
Effects of community participation on improving uptake of skilled care for maternal and newborn health: a systematic review https://pubmed.ncbi.nlm.nih.gov/23390509/ 2013 PLoS One
Marston C, Renedo A, McGowan CR, Portela A.
A systematic review of the literature for evidence on health facility committees in low- and middle-income countries https://pubmed.ncbi.nlm.nih.gov/22155589/ 2012 Health Policy Plan
McCoy DC, Hall JA, Ridge M.
A systematic review of COPC: evidence for effectiveness https://pubmed.ncbi.nlm.nih.gov/18677083/ 2008 J Health Care Poor Underserved Gavagan T.
Title link Publication year Journal Authors
Social accountability as a strategy to promote sexual and reproductive health entitlements for stigmatized issues and populations https://pubmed.ncbi.nlm.nih.gov/35144627/ 2022 Int J Equity Health
Schaaf M, Arnott G, Chilufya KM, Khanna R, Khanal RC, Monga T, Otema C, Wegs C.
Building social accountability to improve reproductive, maternal, newborn and child health in Nigeria https://pubmed.ncbi.nlm.nih.gov/35392914/ 2022 Int J Equity Health
Robinson RS, Adams T.
Self-reliance or social accountability? The raison d’être of community health committees in Nigeria https://pubmed.ncbi.nlm.nih.gov/35178776/ 2022 Int J Health Plann Manage
Abimbola S, Drabarek D, Molemodile SK.
Community Participation in Primary Healthcare in the South Sudan Boma Health Initiative: A Document Analysis https://pubmed.ncbi.nlm.nih.gov/35418007/ 2022 Int J Health Policy Manag
Belaid L, Sarmiento I, Dimiti A, Andersson N.
Implementing a Social Accountability Approach for Maternal, Neonatal, and Child Health Service Performances in Ethiopia: A Pre-Post Study Design https://pubmed.ncbi.nlm.nih.gov/33795365/ 2021 Glob Health Sci Pract
Argaw MD, Fekadu BD, Mamo E, Abebe MG, Rogers D, Demelash A, Ayele AA, Reda Z, Tareke AS, Erfo AM, Wonjalo WW, Bele TA, Ayede A, Abebe LG.
Evaluation of social accountability in hospital managers https://pubmed.ncbi.nlm.nih.gov/34084851/ 2021 J Educ Health Promot
Gorji HA, Niknam N, Ghaedchukamei Z, Gharavinia A, Safari M, Elahi M, Rahmati R, Mengelizadeh N, Aghaei N, Ghojogh HA, Shakeri K.
The role of community participation in primary health care: practices of South African health committees https://pubmed.ncbi.nlm.nih.gov/34127167/ 2021 Prim Health Care Res Dev
Haricharan HJ, Stuttaford M, London L.
From effectiveness to sustainability: understanding the impact of CARE’s Community Score Card© social accountability approach in Ntcheu, Malawi https://pubmed.ncbi.nlm.nih.gov/34849895/ 2021 Health Policy Plan
Mgoli Mwale P, Msiska T, Chinkhota K, Munthali T, Wako E, Rodriguez M, Laterra A, Shato T, Sebert Kuhlmann A.
Strengthening social accountability in ways that build inclusion, institutionalization and scale: reflections on FHS experience https://pubmed.ncbi.nlm.nih.gov/33302969/ 2020 Int J Equity Health
Bennett S, Ekirapa-Kiracho E, Mahmood SS, Paina L, Peters DH.
Can social accountability mechanisms using community scorecards improve quality of pediatric care in rural Cambodia? https://pubmed.ncbi.nlm.nih.gov/32472686/ 2020 Int J Qual Health Care
Edward A, Jung Y, Chhorvann C, Ghee AE, Chege J.
Implementing social accountability for contraceptive services: lessons from Uganda https://pubmed.ncbi.nlm.nih.gov/33046065/ 2020 BMC Womens Health
Boydell V, Nulu N, Hardee K, Gay J.
Adaptation and validation of social accountability measures in the context of contraceptive services in Ghana and Tanzania https://pubmed.ncbi.nlm.nih.gov/33059681/ 2020 Int J Equity Health
Boydell V, Steyn PS, Cordero JP, Habib N, Nguyen MH, Nai D, Shamba D.
Influence of community scorecards on maternal and newborn health service delivery and utilization https://pubmed.ncbi.nlm.nih.gov/33131498/ 2020 Int J Equity Health
Kiracho EE, Namuhani N, Apolot RR, Aanyu C, Mutebi A, Tetui M, Kiwanuka SN, Ayen FA, Mwesige D, Bumbha A, Paina L, Peters DH.
Rationale and design of a complex intervention measuring the impact and processes of social accountability applied to contraceptive programming: CaPSAI Project https://pubmed.ncbi.nlm.nih.gov/33134856/ 2020 Gates Open Res
Steyn PS, Boydell V, Cordero JP, McMullen H, Habib N, Nguyen TMH, Nai D, Shamba D, Kiarie J; CaPSAI Project.
Can social accountability improve access to free public health care for the poor? Analysis of three Health Equity Fund configurations in Cambodia, 2015-17 https://pubmed.ncbi.nlm.nih.gov/32361731/ 2020 Health Policy Plan
Jacobs B, Sam Oeun S, Ir P, Rifkin S, Van Damme W.
A strategic approach to social accountability: Bwalo forums within the reproductive maternal and child health accountability ecosystem in Malawi https://pubmed.ncbi.nlm.nih.gov/32571301/ 2020 BMC Health Serv Res
Butler N, Johnson G, Chiweza A, Aung KM, Quinley J, Rogers K, Bedford J.
Do community scorecards improve utilisation of health services in community clinics: experience from a rural area of Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131501/ 2020 Int J Equity Health
Hanifi SMA, Hossain A, Chowdhury AH, Hoque S, Selim MA, Mahmood SS, Bhuiya A.
Feasibility, acceptability and initial outcome of implementing community scorecard to monitor community level public health facilities: experience from rural Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131505/ 2020 Int J Equity Health
Mahmood SS, Rasheed S, Chowdhury AH, Hossain A, Selim MA, Hoque S, Bhuiya A.
Performance of Thailand’s universal health coverage scheme: Evaluating the effectiveness of annual public hearings https://pubmed.ncbi.nlm.nih.gov/33034411/ 2020 Health Expect
Kantamaturapoj K, Marshall AI, Chotchoungchatchai S, Kiewnin K, Patcharanarumol W, Tangcharoensathien V.
Studying social accountability in the context of health system strengthening: innovations and considerations for future work https://pubmed.ncbi.nlm.nih.gov/30925889/ 2019 Health Res Policy Syst
Boydell V, McMullen H, Cordero J, Steyn P, Kiare J.
“We come as friends”: approaches to social accountability by health committees in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/31046748/ 2019 BMC Health Serv Res
Lodenstein E, Molenaar JM, Ingemann C, Botha K, Mkandawire JJ, Liem L, Broerse JEW, Dieleman M.
Social Accountability in Maternal Health Services in the Far-Western Development Region in Nepal: An Exploratory Study https://pubmed.ncbi.nlm.nih.gov/31204444/ 2019 Int J Health Policy Manag
Hamal M, Heiter K, Schoenmakers L, Smid M, de Cock Buning T, De Brouwere V, Bardají A, Nepal C, Dieleman M.
“It’s like these CHCs don’t exist, are they featured anywhere?”: Social network analysis of community health committees in a rural and urban setting in Kenya https://pubmed.ncbi.nlm.nih.gov/31393923/ 2019 PLoS One
Karuga RN, Kok M, Mbindyo P, Hilverda F, Otiso L, Kavoo D, Broerse J, Dieleman M.
“We make a direct impact on people’s lives”: Youth empowerment in the context of a youth-led participatory budgeting project https://pubmed.ncbi.nlm.nih.gov/30238530/ 2019 J Community Psychol
Augsberger A, Gecker W, Collins ME.
The health system accountability impact of prison health committees in Zambia https://pubmed.ncbi.nlm.nih.gov/30244684/ 2018 Int J Equity Health
Topp SM, Sharma A, Chileshe C, Magwende G, Henostroza G, Moonga CN.
Informal social accountability in maternal health service delivery: A study in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/29641612/ 2018 PLoS One
Lodenstein E, Ingemann C, Molenaar JM, Dieleman M, Broerse JEW.
The challenges of institutionalizing community-level social accountability mechanisms for health and nutrition: a qualitative study in Odisha, India https://pubmed.ncbi.nlm.nih.gov/30340490/ 2018 BMC Health Serv Res
Feruglio F, Nisbett N.
Using Health Committees to Promote Community Participation as a Social Determinant of the Right to Health: Lessons from Uganda and South Africa https://pubmed.ncbi.nlm.nih.gov/30568398/ 2018 Health Hum Rights
Mulumba M, London L, Nantaba J, Ngwena C.
How does social accountability contribute to better maternal health outcomes? A qualitative study on perceived changes with government and civil society actors in Gujarat, India https://pubmed.ncbi.nlm.nih.gov/30134881/ 2018 BMC Health Serv Res
Hamal M, de Cock Buning T, De Brouwere V, Bardají A, Dieleman M.
Closing the Gap between People and Programs: Lessons from Implementation of Social Accountability for Family Planning and Reproductive Health in Uganda https://pubmed.ncbi.nlm.nih.gov/29777644/ 2018 Afr J Reprod Health
Boydell V, Neema S, Wright K, Hardee K.
Overcoming barriers to access and utilization of maternal, newborn and child health services in northern Nigeria: an evaluation of facility health committees https://pubmed.ncbi.nlm.nih.gov/29426314/ 2018 BMC Health Serv Res
Oguntunde O, Surajo IM, Dauda DS, Salihu A, Anas-Kolo S, Sinai I.
Participatory approach to design social accountability interventions to improve maternal health services: a case study from the Democratic Republic of the Congo https://pubmed.ncbi.nlm.nih.gov/29202072/ 2017 Glob Health Res Policy
Mafuta EM, Dieleman MA, Essink L, Khomba PN, Zioko FM, Mambu TNM, Kayembe PK, de Cock Buning T.
Beyond form and functioning: Understanding how contextual factors influence village health committees in northern India https://pubmed.ncbi.nlm.nih.gov/28837574/ 2017 PLoS One
Scott K, George AS, Harvey SA, Mondal S, Patel G, Ved R, Garimella S, Sheikh K.
Effects of a social accountability approach, CARE’s Community Score Card, on reproductive health-related outcomes in Malawi: A cluster-randomized controlled evaluation https://pubmed.ncbi.nlm.nih.gov/28187159/ 2017 PLoS One
Gullo S, Galavotti C, Sebert Kuhlmann A, Msiska T, Hastings P, Marti CN.
A Mixed-Methods Approach to Understanding Community Participation in Community Health Needs Assessments https://pubmed.ncbi.nlm.nih.gov/26554464/ 2017 J Public Health Manag Pract
Pennel CL, McLeroy KR, Burdine JN, Matarrita-Cascante D, Wang J.
Negotiating power relations, gender equality, and collective agency: are village health committees transformative social spaces in northern India? https://pubmed.ncbi.nlm.nih.gov/28911327/ 2017 Int J Equity Health
Scott K, George AS, Harvey SA, Mondal S, Patel G, Sheikh K.
Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment https://onlinelibrary.wiley.com/doi/full/10.1111/puar.12399 2016 Public Administration Review
Derick W. Brinkerhoff,Anna Wetterberg
Scorecards and social accountability for improved maternal and newborn health services: A pilot in the Ashanti and Volta regions of Ghana https://pubmed.ncbi.nlm.nih.gov/27784594/ 2016 Int J Gynaecol Obstet
Blake C, Annorbah-Sarpei NA, Bailey C, Ismaila Y, Deganus S, Bosomprah S, Galli F, Clark S.
Community participation in the decentralised district health systems in Tanzania: why do some health committees perform better than others? https://pubmed.ncbi.nlm.nih.gov/26044888/ 2016 Int J Health Plann Manage
Maluka SO, Bukagile G.
Information, regulation and coordination: realist analysis of the efforts of community health committees to limit informal health care providers in Nigeria https://pubmed.ncbi.nlm.nih.gov/27844451/ 2016 Health Econ Rev
Abimbola S, Ogunsina K, Charles-Okoli AN, Negin J, Martiniuk AL, Jan S.
Understanding the local context and its possible influences on shaping, implementing and running social accountability initiatives for maternal health services in rural Democratic Republic of the Congo: a contextual factor analysis https://pubmed.ncbi.nlm.nih.gov/27829459/ 2016 BMC Health Serv Res
Mafuta EM, Hogema L, Mambu TN, Kiyimbi PB, Indebe BP, Kayembe PK, De Cock Buning T, Dieleman MA.
Developing citizen report cards for primary care: evidence from qualitative research in rural Tajikistan https://pubmed.ncbi.nlm.nih.gov/26082392/ 2016 Health Policy Plan
Bauhoff S, Tkacheva O, Rabinovich L, Bogdan O.
Social accountability for maternal health services in Muanda and Bolenge Health Zones, Democratic Republic of Congo: a situation analysis https://pubmed.ncbi.nlm.nih.gov/26593716/ 2015 BMC Health Serv Res
Mafuta EM, Dieleman MA, Hogema LM, Khomba PN, Zioko FM, Kayembe PK, de Cock Buning T, Mambu TN.
Between compliance and resistance: exploring discourses on family planning in Community Health Committees in Mozambique https://pubmed.ncbi.nlm.nih.gov/26009572/ 2015 BMJ Open
Capurchande RD, Coene G, Roelens K, Meulemans H.
Enhancing governance and health system accountability for people centered healthcare: an exploratory study of community scorecards in Afghanistan https://pubmed.ncbi.nlm.nih.gov/26227814/ 2015 BMC Health Serv Res
Edward A, Osei-Bonsu K, Branchini C, Yarghal TS, Arwal SH, Naeem AJ.
Effects of a community scorecard on improving the local health system in Eastern Democratic Republic of Congo: qualitative evidence using the most significant change technique https://pubmed.ncbi.nlm.nih.gov/26336511/ 2015 Confl Health
Ho LS, Labrecque G, Batonon I, Salsi V, Ratnayake R.
Effects of quality improvement in health facilities and community mobilization through women’s groups on maternal, neonatal and perinatal mortality in three districts of Malawi: MaiKhanda, a cluster randomized controlled effectiveness trial https://pubmed.ncbi.nlm.nih.gov/24030269/ 2013 Int Health
Colbourn T, Nambiar B, Bondo A, Makwenda C, Tsetekani E, Makonda-Ridley A, Msukwa M, Barker P, Kotagal U, Williams C, Davies R, Webb D, Flatman D, Lewycka S, Rosato M, Kachale F, Mwansambo C, Costello A.
A realist synthesis of the effect of social accountability interventions on health service providers’ and policymakers’ responsiveness https://pubmed.ncbi.nlm.nih.gov/24199936/ 2013 Syst Rev
Lodenstein E, Dieleman M, Gerretsen B, Broerse JE.
Promoting community participation in priority setting in district health systems: experiences from Mbarali district, Tanzania https://pubmed.ncbi.nlm.nih.gov/24280341/ 2013 Glob Health Action
Kamuzora P, Maluka S, Ndawi B, Byskov J, Hurtig AK.
Implementing community participation through legislative reform: a study of the policy framework for community participation in the Western Cape province of South Africa https://pubmed.ncbi.nlm.nih.gov/22920557/ 2012 BMC Int Health Hum Rights
Meier BM, Pardue C, London L.
Community participation and voice mechanisms under performance-based financing schemes in Burundi https://pubmed.ncbi.nlm.nih.gov/22487362/ 2012 Trop Med Int Health
Falisse JB, Meessen B, Ndayishimiye J, Bossuyt M.
Community advisory committees: drivers of consumer, carer, and community participation in Victoria’s public health services https://pubmed.ncbi.nlm.nih.gov/20539146/ 2010 J Ambul Care Manage Mack L.
Social audit of provincial health services: building the community voice into planning in South Africa https://pubmed.ncbi.nlm.nih.gov/15801553/ 2004 J Interprof Care
Andersson N, Matthis J, Paredes S, Ngxowa N.
Service accountability and community participation in the context of health sector reforms in Asia: implications for sexual and reproductive health services https://pubmed.ncbi.nlm.nih.gov/15452018/ 2004 Health Policy Plan
Murthy RK, Klugman B.
Community participation in local health boards in a decentralized setting: cases from the Philippines https://pubmed.ncbi.nlm.nih.gov/11772991/ 2001 Health Policy Plan
Ramiro LS, Castillo FA, Tan-Torres T, Torres CE, Tayag JG, Talampas RG, Hawken L.
[Shared local health system management and community participation in Brazil] https://pubmed.ncbi.nlm.nih.gov/11241931/ 2001 Cad Saude Publica
Pessoto UC, Nascimento PR, Heimann LS.
Partnerships, community participation and intersectoral collaboration in South Africa https://pubmed.ncbi.nlm.nih.gov/11705008/ 2001 J Interprof Care
el Ansari W, Phillips CJ.
Key Groups
Abbreviation Institution Title URL Contact information Description (what resources are available? region/topic focus?)
COPAHSA Community of Practitioners on Accountability and Social Action in Health https://www.copasah.net/ copasahnet@gmail.com COPASAH, established in 2011 in South Africa, is a community of organizations and practitioners, primarily from Africa, South Asia, Latin America, and Europe, that seeks to bridge the gap between knowledge and capacity to conduct social accountability and community monitoring. It facilitates the exchange of experiences and supports documentation and dissemination of lessons to promote community-centered practices. The website provides rich practical resources, including reports of capacity-building workshops, case studies, practitioners’ interview films, and tools.
GPSA The Global Partnership for Social Accountability https://thegpsa.org/ gpsa@worldbank.org GPSA, based in Washington, DC, is a global partnership platform of social accountability projects sponsored by the World Bank, that aims to support civil society and governments across the world to work together to solve critical governance challenges.
The website provides case studies primarily from Africa, South Asia and Latin America, past events archives, learning notes for practitioners, and working papers. The GPSA also offers selected grants; a detailed application process with focused topics is available on the website.
ARC Accountability Research Center https://accountabilityresearch.org/ arc@american.edu ARC, based in American University’s School of International Service, is a research center seeking to bridge research and frontline perspectives to learn from ideas, institutions, and actors that advance strategies to improve public accountability. The website provides a database of publications (e.g., working reports, evaluation reports, blogs with grounded experiences) and featured case studies from Columbia, the Philippines, and Bangladesh.
CSEM Civil Society Engagement Mechanism for UHC2030 https://csemonline.net/ https://csemonline.net/contact-us/ CSEM is the civil society constituent of UHC2030 (formerly the International Health Partnership, IHP+), which aims to achieve inclusive and equitable Universal Health Coverage (UHC) policies through strengthened citizen-led and social accountability mechanisms at sub-national, national, regional, and global levels. The website provides an e-library for webinar archives and reports, and advocacy toolkits (in English / French / Spanish) with a topic focus on UHC.
Approaches
Page title Institution Title URL
Resources – Accountability & Citizen Engagement Results For Development (R4D)
How we work – Accountability & Citizen Engagement Results For Development (R4D)
Our work – Social Accountability USAID – Health Evaluation and Applied Research Development (HEARD) Project
Health Finance & Governance Project USAID – Health Finance & Governance Project
High Impact Practice Briefs > Social Accountability Family Planning High Impact Practices (HIPs)
Improvement Strategies – System – Social Accountability Primary Health Care Performance Initiative (PHCPI)
The Action for Empowerment and Accountability (A4EA) Institute of Development Studies (IDs)
Rights and Accountability Population Council – The Evidence Project
Community Score Card© (CSC) CARE
Improving the Linkages between Social Accountability and Social and Behavior Change Health Systems Strengthening Accelerator
Advocacy and accountability Options
Decentralization and local good governance, ensuring development in line with the needs of communities Swiss Agency for Development and Cooperation
Social Accountability Approach, Citizen Voice and Action World Vision
Child Rights Governance Save the Children – Child Right Resource Center
Accountability Partnership for Maternal, Neonatal, and Child Health (PMNCH)
Community engagement & Social mobilisation UNICEF – Communication for Development (C4D)
Citizen Report Card (CRC) Learning Toolkit Public Affairs Centre (PAC)
SPARK (Strengthening Public Accountability for Results and Knowledge) International Budget Partnership
Promoting Social Accountability to Empower Local-level Community for Improved Service Delivery and Democratic Governance in East Africa United Nations (UN) – The Partnership Platform for SDGs
Literature
Implementation tool/guideline Title Publisher/Institution Authors Publication year URL
Review report Social Audits in Service Delivery: An Annotated Bibliography Open Government Partnership and Accountability Research Center Suchi Pande 2022
Evaluation report Citizen Voice and Action Effectiveness Study Report 2022- World Vision Bangladesh World Vision NA 2022
Implementation tool/guideline Manual on Social Accountability: Concepts and Tools New Delhi, India: Centre for Budget and Governance Accountabilit CBGA Kohli, Divya Singh 2021
Review report ​Community Monitoring For Accountability in Health: Review of Literature the Accountability and Monitoring in Health Initiative (AMHI) of the Open Society’s Public Health Program (PHP) Walter Flores 2021
Evaluation report Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns Accountability Research Center Angela Bailey and Vincent Mujune, with a preface by Prima Kazoora 2021
Evaluation report Assessing the National System for Social Accountability in Health: Applying an Assessment Tool to Measure Maturity and Performance of National Social Accountability Systems in Health: Results of a Pilot Study in Rwanda and Malawi University Research Corp. (URC)
Women Influencing Health, Education, and Rule of Law (WI-HER), LLC
City University of New York Graduate School of Public Health & Health Policy (CUNY SPH)
Foster, Allison Annette
Msiska, Thumbiko Wachizma
Havugimana, Cassien
Martin Hilber, Adriane
2021
Project report/Case study Mobilizing Domestic Funding for Reproductive Health in Kenya’s Counties: A SYSTEMATIC APPROACH TO BUDGET ADVOCACY AND SOCIAL ACCOUNTABILITY Population Reference Bureau, Inc. (PRB) Dennis Mwambi 2021
Review report THE POWER OF YOUTH VOICES How Youth Are Holding Their Health Systems Accountable for Family Planning and Reproductive Health USAID/Jhpiego, MOMENTUM NA 2021
other working papers Community Score Card Project Brief CARE NA 2021
Project report/Case study Community Score Card Case Study: Evolution to Scale CARE NA 2021
Project report/Case study Community Scorecard for COVID-19 Vaccines in Malawi CARE NA 2021
Project report/Case study C4D Works!: Spot it! Stop it! – Changing attitudes and behaviours related to violence against children in Kenya UNICEF NA 2021
Evaluation report CAPSAI: Community and provider- driven social accountability intervention for family planning and contraceptive service provision: experiences from the field WHO NA 2021
Evaluation report Transparency for Development – Results and Implications Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie; 2021
Implementation tool/guideline Integrating Accountability to Affected People into Country Office Planning Cycles -Summary guidelines UNICEF NA 2020
Implementation tool/guideline Government-led Community Score Card© for Family Planning Services CARE NA 2020
Learning note In Brief: Evidence on the role of social accountability in advancing women, children, and adolescents’ health Global Health Visions NA 2020
Project report/Case study Improving Linkages between Social Accountability and Social and Behavior Change Results for Development NA 2020
Project report/Case study A Journey through the Community Score Card in Malawi CARE NA 2020
Project report/Case study C4D Works!: Addressing GBV-related social and gender norms in Somalia UNICEF NA 2020
Project report/Case study C4D Works!: Community engagement to end female genital mutilation in the State of Eritrea UNICEF NA 2020
Evaluation report Insights from Transparency and Accountability Action Plans in Indonesia and Tanzania Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie 2020
Evaluation report Reinforcing social accountability in health services in Sud Kivu and Kongo Central provinces The Global Partnership for Social Accountability Jean Benoît Falisse, with Eric Mafuta and Philémon Mulongo 2019
Project report/Case study Setting the Stage for Increased Accountability: The White Ribbon Alliance Nigeria Campaign to Improve Maternal, Newborn, and Child Health in Niger State Accountability Research Center and White Ribbon Alliance Rachel Sullivan Robinson 2019
Project report/Case study Measuring the benefits to the communities
they serve – The social return on investment of community accountability
mechanisms for health
The Maternal, Newborn
and Child Health
Programme in Northern
Nigeria (MNCH2)
NA 2019
Evaluation report Impact Report 2018-2019 – E4A-MamaYe E4A-MamaYe NA 2019
Learning note How can a rethink of lessons from field experiments inform future research in transparency, participation, and accountability? International Initiative for Impact Evaluation (3ie) Jonathan Fox 2019
Project report/Case study Round Table on Social Accountability Malawi, September 2018: Report and Suggestions Moving Forward MCSP, USAID Angela Bailey 2019
M&E tool Monitoring and Evaluation of Evolving Social Accountability Efforts in Health – A Literature Synthesis MCSP, USAID Ligia Paina, Julie Saracino, Jessica Bishai, Eric Sarriot 2019
Project report/Case study Case Study: Commitment from Facility Management Committees Improves Quality of Health Services CARE NA 2019
Project report/Case study Technical Brief: Communities Support Health Facilities in Sierra Leone CARE NA 2019
Project report/Case study The Motion Tracker – Driving Accountability, Action, and Achievement USAID, Health Policy Plus project. NA 2019
Evaluation report Scaling Social Accountability: Evidence from Asia, Africa and the Caucasus World Vision NA 2019
Evaluation report Community-Provider Partnerships for Quality Improvement in Rwanda USAID, TWUBAKANE – Decentralization and Health Program
Rwanda
NA 2019
Implementation tool/guideline Fostering Joint Accountability Within Health Systems Training Curriculum, Guidance for a Participatory Assessment of Accountability Linkages, and Action Steps for Advocates USAID, Health Policy Plus project. NA 2018
Implementation tool/guideline Citizen Voice & Action Field Guide World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services : Maternal, Newborn, Infant and Child Health Services : Final Evaluation Report Community Matters Daniel Ball, Gill Westhorp 2018
Project report/Case study Learning to Sustain Change: Mitanin Community Health Workers Promote Public Accountability in India Accountability Research Center Samir Garg and Suchi Pande 2018
Project report/Case study How Can Evidence Bolster Citizen Action? Learning and Adapting for Accountable Public Health in Guatemala Accountability Research Center, CEGSS Walter Flores 2018
Evaluation report Evidence 4 Change: Citizen Voice and Action model World Vision NA 2018
Review report Two Promising Social Accountability Approaches to Improve Health in Malawi: Community Score Cards, and National Health Budget Consultation, Analysis and Advocacy MCSP, USAID Tanvi Monga, David Shanklin 2018
Project report/Case study Citizens Voice and Influence for Nutrition Service Delivery in Turkana Kenya World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services: Maternal, Newborn, Infant and Child Health Services Community Matters NA 2018
Implementation tool/guideline Social Accountability Resources and Tools MCSP, USAID Sandra Wilcox, David Shanklin 2017
Implementation tool/guideline Rights-Based Family Planning: 15 Resources to Guide Programming The Evidence Project: Population Council NA 2017
other working papers Monitoring Corruption and Anti-Corruption in the SDGs: A Resource Guide Transparency International NA 2017
Review report Civil Society Involvement in Family Planning: A Review of Global Programming and Evidence The Evidence Project: Population Council NA 2017
Evaluation report Citizen Voices, Community Solutions: Designing Better Transparency and Accountability Approaches to Improve Health Transparency for Development NA 2017
Implementation tool/guideline Guidance for Pairing SAA with Community Score Card CARE NA 2016
Implementation tool/guideline Social accountability – A practitioner’s handbook Basel Institute on Governance Switzerland: Basel Institute on Governance Baez Camargo, Claudia, and Franziska Stahl 2016
Implementation tool/guideline GOVERNANCE AND SERVICE DELIVERY – Practical Applications of Social Accountability Across Sectors RTI International Anna Wetterberg, Derick W. Brinkerhoff, and Jana C. Hertz 2016
Project report/Case study Knowledge Brief: A Review of Social Accountability Approaches in Health in Tanzania Options NA 2016
Evaluation report SSDI- Services Activities Performance Evaluation USAID NA 2016
Evaluation report Baseline Report Transparency for development (T4D) Transparency for Development NA 2016
Evaluation report Global Partnership for Social Accountability : Program Evaluation : Final Report The Global Partnership for Social Accountability Mark Robinson 2015
Project report/Case study The Transparency for Development Initiative Results for Development Courtney Tolmie, Jean Arkedis 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions NA 2015
other working papers Social Accountability: A Primer for Civil Society Organizations Working in Family Planning and Reproductive Health USAID Erin McGinn and Alyson Lipsky 2015
M&E tool Guide to Assessing Social Accountability Efforts Across Sectors RTI International Williamson, Taylor 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions R. Sneeringer, S. Hurd, and K. Mehling 2015
M&E tool Proposed Indicators of Human Rights and Family Planning The Evidence Project: Population Council Kelsey Wright, Karen Hardee 2015
Project report/Case study Social Accountability – a primer for civil society organizations working in family planning and reproductive health USAID, Health Policy Plus project. Erin McGinn and Alyson Lipsky 2015
Project report/Case study Changing Lives Through Social Accountability World Vision NA 2015
Evaluation report Accountability in Local Service Delivery: The Tuungane Community Scorecard Approach Guillame Labrecque and Isatou Batonon NA 2015
Learning note What Next For Strategic Social Accountability? The Global Partnership for Social Accountability NA 2014
Learning note How are GPSA’s Partners Thinking About Scale and Trying to Achieve It The Global Partnership for Social Accountability Guerzovich,Maria Florencia
Poli,Maria
2014
Review report Social accountability: What does the evidence really say? The Global Partnership for Social Accountability Jonathan Fox 2014
Project report/Case study Accelerating Progress in Family Planning: Options for Strengthening Civil Society-led Monitoring and Accountability Results for Development Robert Hecht, Caroline Poirrier, Courtney Tolmie, Mark Roland 2014
Evaluation report Information is Power Experimental Evidence on the Long-Run Impact of Community Based Monitoring World Bank Björkman Nyqvist, M, de Walque, D, and Svensson, J. 2014
other working papers The Role of Social Accountability in Improving Health Outcomes: Overview and Analysis of Selected International NGO Experiences to Advance the Field CORE Group, , USAID NA 2014
Review report Social Accountability: What are the Lessons for Improving Family Planning and Reproductive Health Programs? A Review of the Literature The Evidence Project: Population Council Boydell, Victoria, and Jill Keesbury 2014
other working papers Strengthening the Evidence Base on Social Accountability for Improving Family Planning and Reproductive Health Programs: Meeting Report The Evidence Project: Population Council NA 2014
Implementation tool/guideline Global Partnership for Social Accountability (GPSA) : Operation Manual The Global Partnership for Social Accountability NA 2013
Implementation tool/guideline The Community Score Card (CSC): A generic guide for implementing CARE’s CSC process to improve quality of services CARE NA 2013
Implementation tool/guideline Accountability and Transparency for Public Health Policy: Advancing Country Ownership Futures Group K.W. Slevin, C. Green 2013
other working papers USAID Strategy on Democracy, Human Rights, and Governance USAID NA 2013
Implementation tool/guideline Sourcebook of 21 social accountability tools World Bank Bhattarai, Chiranjibi
Khadka, Kedar
2012
Evaluation report Voice and Accountability: The Role of Maternal, Neonatal and Child Health Committee BRAC RED, Bangladesh Margaret Leppard, Sarawat Rashid, Atiya Rahman, Mahmuda Akhter, Hashima-E-Nasreen 2011
Evaluation report Examining the links between accountability, trust and performance in health service delivery in Tanzania Ifakara Health Institute Macha J, Mushi H P and Borghi J 2011
Evaluation report COMPASS (Community Participation for Action in the Social Sector) End of Project Report USAID NA 2009
Evaluation report Measuring Change and Results in Voice and Accountability Work Department for International development Jeremy Holland and Allyson Thirkell with Emmanuel Trepanier and Lucy Earl 2009
Evaluation report A mixed-method approach to measuring empowerment in the context of social policy monitoring in Jamaica World Bank Brook, Simon Holland, Jeremy 2009
Implementation tool/guideline Partnership Defined Quality for Youth – A Process Manual for Improving Reproductive Health Services Through Youth-Provider Collaboration Save the Children NA 2008
Project report/Case study Case Study – CLAS Peru Future Generations L. Altobelli. 2008
Evaluation report Power to the People : Evidence from a Randomized Field Experiment of a Community-Based Monitoring Project in Uganda World Bank Björkman, Martina; Svensson, Jakob. 2007
Implementation tool/guideline Citizen Report Card Surveys – A Note on the Concept and Methodolgy World Bank NA 2004
other working papers Social accountability, An Introduction to the Concept and Emerging Practice World Bank Malena, Carmen, with Reiner Forster and Janmejay Singh 2004
Implementation tool/guideline Partnership Defined Quality a tool book for community and health provider collaboration for quality improvement Save the Children Lovich, Ronnie, Marcie Rubardt, Debbie Fagan, and Mary Beth Powers 2003
Implementation tool/guideline Social Accountability Reporting Checklist for Practitioners (SAR4Practice) Template USAID NA NA
Implementation tool/guideline Community Scorecard Manual: A Social Audit Tool to Monitor the Progress of VietNam’s Socio-Economic Development Plan Ministry of Planning and Investment and UNICEF NA NA
Implementation tool/guideline Community-Driven Development Toolkit: Governance and Accountability Dimensions World Bank NA NA
Systematic Reviews
Title link Publication year Journal Authors
Participation in primary health care through community-level health committees in Sub-Saharan Africa: a qualitative synthesis https://pubmed.ncbi.nlm.nih.gov/35183154/ 2022 BMC Public Health
Karuga R, Kok M, Luitjens M, Mbindyo P, Broerse JEW, Dieleman M.
Patient-public engagement strategies for health system improvement in sub-Saharan Africa: a systematic scoping review https://pubmed.ncbi.nlm.nih.gov/34610828/ 2021 BMC Health Serv Res
Ankomah SE, Fusheini A, Ballard C, Kumah E, Gurung G, Derrett S.
Social accountability for reproductive, maternal, newborn, child and adolescent health: A review of reviews https://pubmed.ncbi.nlm.nih.gov/33035242/ 2020 PLoS One
Squires F, Martin Hilber A, Cordero JP, Boydell V, Portela A, Lewis Sabin M, Steyn P.
Methods to measure effects of social accountability interventions in reproductive, maternal, newborn, child, and adolescent health programs: systematic review and critique https://pubmed.ncbi.nlm.nih.gov/33287891/ 2020 J Health Popul Nutr
Marston C, McGowan CR, Boydell V, Steyn P.
Community participation in health services development, implementation, and evaluation: A systematic review of empowerment, health, community, and process outcomes https://pubmed.ncbi.nlm.nih.gov/31075120/ 2019 PLoS One
Haldane V, Chuah FLH, Srivastava A, Singh SR, Koh GCH, Seng CK, Legido-Quigley H.
The impact of participatory budgeting on health and wellbeing: a scoping review of evaluations https://pubmed.ncbi.nlm.nih.gov/29970044/ 2018 BMC Public Health
Campbell M, Escobar O, Fenton C, Craig P.
Improving social accountability processes in the health sector in sub-Saharan Africa: a systematic review https://pubmed.ncbi.nlm.nih.gov/29653531/ 2018 BMC Public Health
Danhoundo G, Nasiri K, Wiktorowicz ME.
Community participation in general health initiatives in high and upper-middle income countries: A systematic review exploring the nature of participation, use of theories, contextual drivers and power relations in community participation https://pubmed.ncbi.nlm.nih.gov/30075416/ 2018 Soc Sci Med
Hoon Chuah FL, Srivastava A, Singh SR, Haldane V, Huat Koh GC, Seng CK, McCoy D, Legido-Quigley H.
The role of Community Mobilization in maternal care provision for women in sub-Saharan Africa- A systematic review of studies using an experimental design https://pubmed.ncbi.nlm.nih.gov/28851299/ 2017 BMC Pregnancy Childbirth
Muzyamba C, Groot W, Tomini SM, Pavlova M.
A review of CARE’s Community Score Card experience and evidence https://pubmed.ncbi.nlm.nih.gov/27190223/ 2016 Health Policy Plan
Gullo S, Galavotti C, Altman L.
Synergies, strengths and challenges: findings on community capability from a systematic health systems research literature review https://pubmed.ncbi.nlm.nih.gov/28185589/ 2016 BMC Health Serv Res
George AS, Scott K, Mehra V, Sriram V.
Understanding the black box: a systematic review of the measurement of the community mobilization process in evaluations of interventions targeting sexual, reproductive, and maternal health https://pubmed.ncbi.nlm.nih.gov/25615599/ 2015 Eval Program Plann
Altman L, Kuhlmann AK, Galavotti C.
Community Participation in Health Systems Research: A Systematic Review Assessing the State of Research, the Nature of Interventions Involved and the Features of Engagement with Communities https://pubmed.ncbi.nlm.nih.gov/26496124/ 2015 PLoS One
George AS, Mehra V, Scott K, Sriram V.
[Social participation and health in Brazil: a systematic review on the topic] https://pubmed.ncbi.nlm.nih.gov/24863826/ 2014 Cien Saude Colet
Paiva FS, Stralen CJ, Costa PH.
Community engagement to enhance child survival and early development in low- and middle-income countries: an evidence review https://pubmed.ncbi.nlm.nih.gov/25207448/ 2014 J Health Commun
Farnsworth SK, Böse K, Fajobi O, Souza PP, Peniston A, Davidson LL, Griffiths M, Hodgins S.
Effects of community participation on improving uptake of skilled care for maternal and newborn health: a systematic review https://pubmed.ncbi.nlm.nih.gov/23390509/ 2013 PLoS One
Marston C, Renedo A, McGowan CR, Portela A.
A systematic review of the literature for evidence on health facility committees in low- and middle-income countries https://pubmed.ncbi.nlm.nih.gov/22155589/ 2012 Health Policy Plan
McCoy DC, Hall JA, Ridge M.
A systematic review of COPC: evidence for effectiveness https://pubmed.ncbi.nlm.nih.gov/18677083/ 2008 J Health Care Poor Underserved Gavagan T.
Primary Research Articles
Title link Publication year Journal Authors
Social accountability as a strategy to promote sexual and reproductive health entitlements for stigmatized issues and populations https://pubmed.ncbi.nlm.nih.gov/35144627/ 2022 Int J Equity Health
Schaaf M, Arnott G, Chilufya KM, Khanna R, Khanal RC, Monga T, Otema C, Wegs C.
Building social accountability to improve reproductive, maternal, newborn and child health in Nigeria https://pubmed.ncbi.nlm.nih.gov/35392914/ 2022 Int J Equity Health
Robinson RS, Adams T.
Self-reliance or social accountability? The raison d’être of community health committees in Nigeria https://pubmed.ncbi.nlm.nih.gov/35178776/ 2022 Int J Health Plann Manage
Abimbola S, Drabarek D, Molemodile SK.
Community Participation in Primary Healthcare in the South Sudan Boma Health Initiative: A Document Analysis https://pubmed.ncbi.nlm.nih.gov/35418007/ 2022 Int J Health Policy Manag
Belaid L, Sarmiento I, Dimiti A, Andersson N.
Implementing a Social Accountability Approach for Maternal, Neonatal, and Child Health Service Performances in Ethiopia: A Pre-Post Study Design https://pubmed.ncbi.nlm.nih.gov/33795365/ 2021 Glob Health Sci Pract
Argaw MD, Fekadu BD, Mamo E, Abebe MG, Rogers D, Demelash A, Ayele AA, Reda Z, Tareke AS, Erfo AM, Wonjalo WW, Bele TA, Ayede A, Abebe LG.
Evaluation of social accountability in hospital managers https://pubmed.ncbi.nlm.nih.gov/34084851/ 2021 J Educ Health Promot
Gorji HA, Niknam N, Ghaedchukamei Z, Gharavinia A, Safari M, Elahi M, Rahmati R, Mengelizadeh N, Aghaei N, Ghojogh HA, Shakeri K.
The role of community participation in primary health care: practices of South African health committees https://pubmed.ncbi.nlm.nih.gov/34127167/ 2021 Prim Health Care Res Dev
Haricharan HJ, Stuttaford M, London L.
From effectiveness to sustainability: understanding the impact of CARE’s Community Score Card© social accountability approach in Ntcheu, Malawi https://pubmed.ncbi.nlm.nih.gov/34849895/ 2021 Health Policy Plan
Mgoli Mwale P, Msiska T, Chinkhota K, Munthali T, Wako E, Rodriguez M, Laterra A, Shato T, Sebert Kuhlmann A.
Strengthening social accountability in ways that build inclusion, institutionalization and scale: reflections on FHS experience https://pubmed.ncbi.nlm.nih.gov/33302969/ 2020 Int J Equity Health
Bennett S, Ekirapa-Kiracho E, Mahmood SS, Paina L, Peters DH.
Can social accountability mechanisms using community scorecards improve quality of pediatric care in rural Cambodia? https://pubmed.ncbi.nlm.nih.gov/32472686/ 2020 Int J Qual Health Care
Edward A, Jung Y, Chhorvann C, Ghee AE, Chege J.
Implementing social accountability for contraceptive services: lessons from Uganda https://pubmed.ncbi.nlm.nih.gov/33046065/ 2020 BMC Womens Health
Boydell V, Nulu N, Hardee K, Gay J.
Adaptation and validation of social accountability measures in the context of contraceptive services in Ghana and Tanzania https://pubmed.ncbi.nlm.nih.gov/33059681/ 2020 Int J Equity Health
Boydell V, Steyn PS, Cordero JP, Habib N, Nguyen MH, Nai D, Shamba D.
Influence of community scorecards on maternal and newborn health service delivery and utilization https://pubmed.ncbi.nlm.nih.gov/33131498/ 2020 Int J Equity Health
Kiracho EE, Namuhani N, Apolot RR, Aanyu C, Mutebi A, Tetui M, Kiwanuka SN, Ayen FA, Mwesige D, Bumbha A, Paina L, Peters DH.
Rationale and design of a complex intervention measuring the impact and processes of social accountability applied to contraceptive programming: CaPSAI Project https://pubmed.ncbi.nlm.nih.gov/33134856/ 2020 Gates Open Res
Steyn PS, Boydell V, Cordero JP, McMullen H, Habib N, Nguyen TMH, Nai D, Shamba D, Kiarie J; CaPSAI Project.
Can social accountability improve access to free public health care for the poor? Analysis of three Health Equity Fund configurations in Cambodia, 2015-17 https://pubmed.ncbi.nlm.nih.gov/32361731/ 2020 Health Policy Plan
Jacobs B, Sam Oeun S, Ir P, Rifkin S, Van Damme W.
A strategic approach to social accountability: Bwalo forums within the reproductive maternal and child health accountability ecosystem in Malawi https://pubmed.ncbi.nlm.nih.gov/32571301/ 2020 BMC Health Serv Res
Butler N, Johnson G, Chiweza A, Aung KM, Quinley J, Rogers K, Bedford J.
Do community scorecards improve utilisation of health services in community clinics: experience from a rural area of Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131501/ 2020 Int J Equity Health
Hanifi SMA, Hossain A, Chowdhury AH, Hoque S, Selim MA, Mahmood SS, Bhuiya A.
Feasibility, acceptability and initial outcome of implementing community scorecard to monitor community level public health facilities: experience from rural Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131505/ 2020 Int J Equity Health
Mahmood SS, Rasheed S, Chowdhury AH, Hossain A, Selim MA, Hoque S, Bhuiya A.
Performance of Thailand’s universal health coverage scheme: Evaluating the effectiveness of annual public hearings https://pubmed.ncbi.nlm.nih.gov/33034411/ 2020 Health Expect
Kantamaturapoj K, Marshall AI, Chotchoungchatchai S, Kiewnin K, Patcharanarumol W, Tangcharoensathien V.
Studying social accountability in the context of health system strengthening: innovations and considerations for future work https://pubmed.ncbi.nlm.nih.gov/30925889/ 2019 Health Res Policy Syst
Boydell V, McMullen H, Cordero J, Steyn P, Kiare J.
“We come as friends”: approaches to social accountability by health committees in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/31046748/ 2019 BMC Health Serv Res
Lodenstein E, Molenaar JM, Ingemann C, Botha K, Mkandawire JJ, Liem L, Broerse JEW, Dieleman M.
Social Accountability in Maternal Health Services in the Far-Western Development Region in Nepal: An Exploratory Study https://pubmed.ncbi.nlm.nih.gov/31204444/ 2019 Int J Health Policy Manag
Hamal M, Heiter K, Schoenmakers L, Smid M, de Cock Buning T, De Brouwere V, Bardají A, Nepal C, Dieleman M.
“It’s like these CHCs don’t exist, are they featured anywhere?”: Social network analysis of community health committees in a rural and urban setting in Kenya https://pubmed.ncbi.nlm.nih.gov/31393923/ 2019 PLoS One
Karuga RN, Kok M, Mbindyo P, Hilverda F, Otiso L, Kavoo D, Broerse J, Dieleman M.
“We make a direct impact on people’s lives”: Youth empowerment in the context of a youth-led participatory budgeting project https://pubmed.ncbi.nlm.nih.gov/30238530/ 2019 J Community Psychol
Augsberger A, Gecker W, Collins ME.
The health system accountability impact of prison health committees in Zambia https://pubmed.ncbi.nlm.nih.gov/30244684/ 2018 Int J Equity Health
Topp SM, Sharma A, Chileshe C, Magwende G, Henostroza G, Moonga CN.
Informal social accountability in maternal health service delivery: A study in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/29641612/ 2018 PLoS One
Lodenstein E, Ingemann C, Molenaar JM, Dieleman M, Broerse JEW.
The challenges of institutionalizing community-level social accountability mechanisms for health and nutrition: a qualitative study in Odisha, India https://pubmed.ncbi.nlm.nih.gov/30340490/ 2018 BMC Health Serv Res
Feruglio F, Nisbett N.
Using Health Committees to Promote Community Participation as a Social Determinant of the Right to Health: Lessons from Uganda and South Africa https://pubmed.ncbi.nlm.nih.gov/30568398/ 2018 Health Hum Rights
Mulumba M, London L, Nantaba J, Ngwena C.
How does social accountability contribute to better maternal health outcomes? A qualitative study on perceived changes with government and civil society actors in Gujarat, India https://pubmed.ncbi.nlm.nih.gov/30134881/ 2018 BMC Health Serv Res
Hamal M, de Cock Buning T, De Brouwere V, Bardají A, Dieleman M.
Closing the Gap between People and Programs: Lessons from Implementation of Social Accountability for Family Planning and Reproductive Health in Uganda https://pubmed.ncbi.nlm.nih.gov/29777644/ 2018 Afr J Reprod Health
Boydell V, Neema S, Wright K, Hardee K.
Overcoming barriers to access and utilization of maternal, newborn and child health services in northern Nigeria: an evaluation of facility health committees https://pubmed.ncbi.nlm.nih.gov/29426314/ 2018 BMC Health Serv Res
Oguntunde O, Surajo IM, Dauda DS, Salihu A, Anas-Kolo S, Sinai I.
Participatory approach to design social accountability interventions to improve maternal health services: a case study from the Democratic Republic of the Congo https://pubmed.ncbi.nlm.nih.gov/29202072/ 2017 Glob Health Res Policy
Mafuta EM, Dieleman MA, Essink L, Khomba PN, Zioko FM, Mambu TNM, Kayembe PK, de Cock Buning T.
Beyond form and functioning: Understanding how contextual factors influence village health committees in northern India https://pubmed.ncbi.nlm.nih.gov/28837574/ 2017 PLoS One
Scott K, George AS, Harvey SA, Mondal S, Patel G, Ved R, Garimella S, Sheikh K.
Effects of a social accountability approach, CARE’s Community Score Card, on reproductive health-related outcomes in Malawi: A cluster-randomized controlled evaluation https://pubmed.ncbi.nlm.nih.gov/28187159/ 2017 PLoS One
Gullo S, Galavotti C, Sebert Kuhlmann A, Msiska T, Hastings P, Marti CN.
A Mixed-Methods Approach to Understanding Community Participation in Community Health Needs Assessments https://pubmed.ncbi.nlm.nih.gov/26554464/ 2017 J Public Health Manag Pract
Pennel CL, McLeroy KR, Burdine JN, Matarrita-Cascante D, Wang J.
Negotiating power relations, gender equality, and collective agency: are village health committees transformative social spaces in northern India? https://pubmed.ncbi.nlm.nih.gov/28911327/ 2017 Int J Equity Health
Scott K, George AS, Harvey SA, Mondal S, Patel G, Sheikh K.
Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment https://onlinelibrary.wiley.com/doi/full/10.1111/puar.12399 2016 Public Administration Review
Derick W. Brinkerhoff,Anna Wetterberg
Scorecards and social accountability for improved maternal and newborn health services: A pilot in the Ashanti and Volta regions of Ghana https://pubmed.ncbi.nlm.nih.gov/27784594/ 2016 Int J Gynaecol Obstet
Blake C, Annorbah-Sarpei NA, Bailey C, Ismaila Y, Deganus S, Bosomprah S, Galli F, Clark S.
Community participation in the decentralised district health systems in Tanzania: why do some health committees perform better than others? https://pubmed.ncbi.nlm.nih.gov/26044888/ 2016 Int J Health Plann Manage
Maluka SO, Bukagile G.
Information, regulation and coordination: realist analysis of the efforts of community health committees to limit informal health care providers in Nigeria https://pubmed.ncbi.nlm.nih.gov/27844451/ 2016 Health Econ Rev
Abimbola S, Ogunsina K, Charles-Okoli AN, Negin J, Martiniuk AL, Jan S.
Understanding the local context and its possible influences on shaping, implementing and running social accountability initiatives for maternal health services in rural Democratic Republic of the Congo: a contextual factor analysis https://pubmed.ncbi.nlm.nih.gov/27829459/ 2016 BMC Health Serv Res
Mafuta EM, Hogema L, Mambu TN, Kiyimbi PB, Indebe BP, Kayembe PK, De Cock Buning T, Dieleman MA.
Developing citizen report cards for primary care: evidence from qualitative research in rural Tajikistan https://pubmed.ncbi.nlm.nih.gov/26082392/ 2016 Health Policy Plan
Bauhoff S, Tkacheva O, Rabinovich L, Bogdan O.
Social accountability for maternal health services in Muanda and Bolenge Health Zones, Democratic Republic of Congo: a situation analysis https://pubmed.ncbi.nlm.nih.gov/26593716/ 2015 BMC Health Serv Res
Mafuta EM, Dieleman MA, Hogema LM, Khomba PN, Zioko FM, Kayembe PK, de Cock Buning T, Mambu TN.
Between compliance and resistance: exploring discourses on family planning in Community Health Committees in Mozambique https://pubmed.ncbi.nlm.nih.gov/26009572/ 2015 BMJ Open
Capurchande RD, Coene G, Roelens K, Meulemans H.
Enhancing governance and health system accountability for people centered healthcare: an exploratory study of community scorecards in Afghanistan https://pubmed.ncbi.nlm.nih.gov/26227814/ 2015 BMC Health Serv Res
Edward A, Osei-Bonsu K, Branchini C, Yarghal TS, Arwal SH, Naeem AJ.
Effects of a community scorecard on improving the local health system in Eastern Democratic Republic of Congo: qualitative evidence using the most significant change technique https://pubmed.ncbi.nlm.nih.gov/26336511/ 2015 Confl Health
Ho LS, Labrecque G, Batonon I, Salsi V, Ratnayake R.
Effects of quality improvement in health facilities and community mobilization through women’s groups on maternal, neonatal and perinatal mortality in three districts of Malawi: MaiKhanda, a cluster randomized controlled effectiveness trial https://pubmed.ncbi.nlm.nih.gov/24030269/ 2013 Int Health
Colbourn T, Nambiar B, Bondo A, Makwenda C, Tsetekani E, Makonda-Ridley A, Msukwa M, Barker P, Kotagal U, Williams C, Davies R, Webb D, Flatman D, Lewycka S, Rosato M, Kachale F, Mwansambo C, Costello A.
A realist synthesis of the effect of social accountability interventions on health service providers’ and policymakers’ responsiveness https://pubmed.ncbi.nlm.nih.gov/24199936/ 2013 Syst Rev
Lodenstein E, Dieleman M, Gerretsen B, Broerse JE.
Promoting community participation in priority setting in district health systems: experiences from Mbarali district, Tanzania https://pubmed.ncbi.nlm.nih.gov/24280341/ 2013 Glob Health Action
Kamuzora P, Maluka S, Ndawi B, Byskov J, Hurtig AK.
Implementing community participation through legislative reform: a study of the policy framework for community participation in the Western Cape province of South Africa https://pubmed.ncbi.nlm.nih.gov/22920557/ 2012 BMC Int Health Hum Rights
Meier BM, Pardue C, London L.
Community participation and voice mechanisms under performance-based financing schemes in Burundi https://pubmed.ncbi.nlm.nih.gov/22487362/ 2012 Trop Med Int Health
Falisse JB, Meessen B, Ndayishimiye J, Bossuyt M.
Community advisory committees: drivers of consumer, carer, and community participation in Victoria’s public health services https://pubmed.ncbi.nlm.nih.gov/20539146/ 2010 J Ambul Care Manage Mack L.
Social audit of provincial health services: building the community voice into planning in South Africa https://pubmed.ncbi.nlm.nih.gov/15801553/ 2004 J Interprof Care
Andersson N, Matthis J, Paredes S, Ngxowa N.
Service accountability and community participation in the context of health sector reforms in Asia: implications for sexual and reproductive health services https://pubmed.ncbi.nlm.nih.gov/15452018/ 2004 Health Policy Plan
Murthy RK, Klugman B.
Community participation in local health boards in a decentralized setting: cases from the Philippines https://pubmed.ncbi.nlm.nih.gov/11772991/ 2001 Health Policy Plan
Ramiro LS, Castillo FA, Tan-Torres T, Torres CE, Tayag JG, Talampas RG, Hawken L.
[Shared local health system management and community participation in Brazil] https://pubmed.ncbi.nlm.nih.gov/11241931/ 2001 Cad Saude Publica
Pessoto UC, Nascimento PR, Heimann LS.
Partnerships, community participation and intersectoral collaboration in South Africa https://pubmed.ncbi.nlm.nih.gov/11705008/ 2001 J Interprof Care
el Ansari W, Phillips CJ.

Visit the sites of some of the leading experts in social accountability!

Global Partnership for Social Accountability GPSA is a global partnership platform of social accountability projects sponsored by the World Bank, that supports civil society and governments across the world to work together to solve critical governance challenges. The website provides case studies primarily from Africa, South Asia and Latin America, past events archives, learning notes for practitioners, and working papers. The GPSA also offers selected grants; a detailed application process with focused topics is available on the website. The World Bank developed the Citizen Report Card which is a SA strategy that uses feedback surveys to measure perceptions of the quality, efficiency and adequacy of public services.

Learn more.

Community of Practitioners on Accountability and Social Action in Health (COPASAH), established in 2011 in South Africa, is a community of organizations and practitioners, primarily from Africa, South Asia, Latin America, and Europe, that seeks to bridge the gap between knowledge and capacity to conduct social accountability and community monitoring. It facilitates the exchange of experiences and supports documentation and dissemination of lessons to promote community-centered practices. The website provides rich practical resources, including reports of capacity-building workshops, case studies, practitioners’ interview films, and tools.

Learn more.

Learn about some of the most widely used tools and approaches!

Read some of the evidence and recommendations generated and resources available over the past two decades:

Want to see more resources? Visit our repository by clicking on the tabs below.

Abbreviation Institution Title URL Contact information Description (what resources are available? region/topic focus?)
COPAHSA Community of Practitioners on Accountability and Social Action in Health https://www.copasah.net/ copasahnet@gmail.com COPASAH, established in 2011 in South Africa, is a community of organizations and practitioners, primarily from Africa, South Asia, Latin America, and Europe, that seeks to bridge the gap between knowledge and capacity to conduct social accountability and community monitoring. It facilitates the exchange of experiences and supports documentation and dissemination of lessons to promote community-centered practices. The website provides rich practical resources, including reports of capacity-building workshops, case studies, practitioners’ interview films, and tools.
GPSA The Global Partnership for Social Accountability https://thegpsa.org/ gpsa@worldbank.org GPSA, based in Washington, DC, is a global partnership platform of social accountability projects sponsored by the World Bank, that aims to support civil society and governments across the world to work together to solve critical governance challenges.
The website provides case studies primarily from Africa, South Asia and Latin America, past events archives, learning notes for practitioners, and working papers. The GPSA also offers selected grants; a detailed application process with focused topics is available on the website.
ARC Accountability Research Center https://accountabilityresearch.org/ arc@american.edu ARC, based in American University’s School of International Service, is a research center seeking to bridge research and frontline perspectives to learn from ideas, institutions, and actors that advance strategies to improve public accountability. The website provides a database of publications (e.g., working reports, evaluation reports, blogs with grounded experiences) and featured case studies from Columbia, the Philippines, and Bangladesh.
CSEM Civil Society Engagement Mechanism for UHC2030 https://csemonline.net/ https://csemonline.net/contact-us/ CSEM is the civil society constituent of UHC2030 (formerly the International Health Partnership, IHP+), which aims to achieve inclusive and equitable Universal Health Coverage (UHC) policies through strengthened citizen-led and social accountability mechanisms at sub-national, national, regional, and global levels. The website provides an e-library for webinar archives and reports, and advocacy toolkits (in English / French / Spanish) with a topic focus on UHC.
Page title Institution Title URL
Resources – Accountability & Citizen Engagement Results For Development (R4D)
How we work – Accountability & Citizen Engagement Results For Development (R4D)
Our work – Social Accountability USAID – Health Evaluation and Applied Research Development (HEARD) Project
Health Finance & Governance Project USAID – Health Finance & Governance Project
High Impact Practice Briefs > Social Accountability Family Planning High Impact Practices (HIPs)
Improvement Strategies – System – Social Accountability Primary Health Care Performance Initiative (PHCPI)
The Action for Empowerment and Accountability (A4EA) Institute of Development Studies (IDs)
Rights and Accountability Population Council – The Evidence Project
Community Score Card© (CSC) CARE
Improving the Linkages between Social Accountability and Social and Behavior Change Health Systems Strengthening Accelerator
Advocacy and accountability Options
Decentralization and local good governance, ensuring development in line with the needs of communities Swiss Agency for Development and Cooperation
Social Accountability Approach, Citizen Voice and Action World Vision
Child Rights Governance Save the Children – Child Right Resource Center
Accountability Partnership for Maternal, Neonatal, and Child Health (PMNCH)
Community engagement & Social mobilisation UNICEF – Communication for Development (C4D)
Citizen Report Card (CRC) Learning Toolkit Public Affairs Centre (PAC)
SPARK (Strengthening Public Accountability for Results and Knowledge) International Budget Partnership
Promoting Social Accountability to Empower Local-level Community for Improved Service Delivery and Democratic Governance in East Africa United Nations (UN) – The Partnership Platform for SDGs
Implementation tool/guideline Title Publisher/Institution Authors Publication year URL
Review report Social Audits in Service Delivery: An Annotated Bibliography Open Government Partnership and Accountability Research Center Suchi Pande 2022
Evaluation report Citizen Voice and Action Effectiveness Study Report 2022- World Vision Bangladesh World Vision NA 2022
Implementation tool/guideline Manual on Social Accountability: Concepts and Tools New Delhi, India: Centre for Budget and Governance Accountabilit CBGA Kohli, Divya Singh 2021
Review report ​Community Monitoring For Accountability in Health: Review of Literature the Accountability and Monitoring in Health Initiative (AMHI) of the Open Society’s Public Health Program (PHP) Walter Flores 2021
Evaluation report Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns Accountability Research Center Angela Bailey and Vincent Mujune, with a preface by Prima Kazoora 2021
Evaluation report Assessing the National System for Social Accountability in Health: Applying an Assessment Tool to Measure Maturity and Performance of National Social Accountability Systems in Health: Results of a Pilot Study in Rwanda and Malawi University Research Corp. (URC)
Women Influencing Health, Education, and Rule of Law (WI-HER), LLC
City University of New York Graduate School of Public Health & Health Policy (CUNY SPH)
Foster, Allison Annette
Msiska, Thumbiko Wachizma
Havugimana, Cassien
Martin Hilber, Adriane
2021
Project report/Case study Mobilizing Domestic Funding for Reproductive Health in Kenya’s Counties: A SYSTEMATIC APPROACH TO BUDGET ADVOCACY AND SOCIAL ACCOUNTABILITY Population Reference Bureau, Inc. (PRB) Dennis Mwambi 2021
Review report THE POWER OF YOUTH VOICES How Youth Are Holding Their Health Systems Accountable for Family Planning and Reproductive Health USAID/Jhpiego, MOMENTUM NA 2021
other working papers Community Score Card Project Brief CARE NA 2021
Project report/Case study Community Score Card Case Study: Evolution to Scale CARE NA 2021
Project report/Case study Community Scorecard for COVID-19 Vaccines in Malawi CARE NA 2021
Project report/Case study C4D Works!: Spot it! Stop it! – Changing attitudes and behaviours related to violence against children in Kenya UNICEF NA 2021
Evaluation report CAPSAI: Community and provider- driven social accountability intervention for family planning and contraceptive service provision: experiences from the field WHO NA 2021
Evaluation report Transparency for Development – Results and Implications Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie; 2021
Implementation tool/guideline Integrating Accountability to Affected People into Country Office Planning Cycles -Summary guidelines UNICEF NA 2020
Implementation tool/guideline Government-led Community Score Card© for Family Planning Services CARE NA 2020
Learning note In Brief: Evidence on the role of social accountability in advancing women, children, and adolescents’ health Global Health Visions NA 2020
Project report/Case study Improving Linkages between Social Accountability and Social and Behavior Change Results for Development NA 2020
Project report/Case study A Journey through the Community Score Card in Malawi CARE NA 2020
Project report/Case study C4D Works!: Addressing GBV-related social and gender norms in Somalia UNICEF NA 2020
Project report/Case study C4D Works!: Community engagement to end female genital mutilation in the State of Eritrea UNICEF NA 2020
Evaluation report Insights from Transparency and Accountability Action Plans in Indonesia and Tanzania Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie 2020
Evaluation report Reinforcing social accountability in health services in Sud Kivu and Kongo Central provinces The Global Partnership for Social Accountability Jean Benoît Falisse, with Eric Mafuta and Philémon Mulongo 2019
Project report/Case study Setting the Stage for Increased Accountability: The White Ribbon Alliance Nigeria Campaign to Improve Maternal, Newborn, and Child Health in Niger State Accountability Research Center and White Ribbon Alliance Rachel Sullivan Robinson 2019
Project report/Case study Measuring the benefits to the communities
they serve – The social return on investment of community accountability
mechanisms for health
The Maternal, Newborn
and Child Health
Programme in Northern
Nigeria (MNCH2)
NA 2019
Evaluation report Impact Report 2018-2019 – E4A-MamaYe E4A-MamaYe NA 2019
Learning note How can a rethink of lessons from field experiments inform future research in transparency, participation, and accountability? International Initiative for Impact Evaluation (3ie) Jonathan Fox 2019
Project report/Case study Round Table on Social Accountability Malawi, September 2018: Report and Suggestions Moving Forward MCSP, USAID Angela Bailey 2019
M&E tool Monitoring and Evaluation of Evolving Social Accountability Efforts in Health – A Literature Synthesis MCSP, USAID Ligia Paina, Julie Saracino, Jessica Bishai, Eric Sarriot 2019
Project report/Case study Case Study: Commitment from Facility Management Committees Improves Quality of Health Services CARE NA 2019
Project report/Case study Technical Brief: Communities Support Health Facilities in Sierra Leone CARE NA 2019
Project report/Case study The Motion Tracker – Driving Accountability, Action, and Achievement USAID, Health Policy Plus project. NA 2019
Evaluation report Scaling Social Accountability: Evidence from Asia, Africa and the Caucasus World Vision NA 2019
Evaluation report Community-Provider Partnerships for Quality Improvement in Rwanda USAID, TWUBAKANE – Decentralization and Health Program
Rwanda
NA 2019
Implementation tool/guideline Fostering Joint Accountability Within Health Systems Training Curriculum, Guidance for a Participatory Assessment of Accountability Linkages, and Action Steps for Advocates USAID, Health Policy Plus project. NA 2018
Implementation tool/guideline Citizen Voice & Action Field Guide World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services : Maternal, Newborn, Infant and Child Health Services : Final Evaluation Report Community Matters Daniel Ball, Gill Westhorp 2018
Project report/Case study Learning to Sustain Change: Mitanin Community Health Workers Promote Public Accountability in India Accountability Research Center Samir Garg and Suchi Pande 2018
Project report/Case study How Can Evidence Bolster Citizen Action? Learning and Adapting for Accountable Public Health in Guatemala Accountability Research Center, CEGSS Walter Flores 2018
Evaluation report Evidence 4 Change: Citizen Voice and Action model World Vision NA 2018
Review report Two Promising Social Accountability Approaches to Improve Health in Malawi: Community Score Cards, and National Health Budget Consultation, Analysis and Advocacy MCSP, USAID Tanvi Monga, David Shanklin 2018
Project report/Case study Citizens Voice and Influence for Nutrition Service Delivery in Turkana Kenya World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services: Maternal, Newborn, Infant and Child Health Services Community Matters NA 2018
Implementation tool/guideline Social Accountability Resources and Tools MCSP, USAID Sandra Wilcox, David Shanklin 2017
Implementation tool/guideline Rights-Based Family Planning: 15 Resources to Guide Programming The Evidence Project: Population Council NA 2017
other working papers Monitoring Corruption and Anti-Corruption in the SDGs: A Resource Guide Transparency International NA 2017
Review report Civil Society Involvement in Family Planning: A Review of Global Programming and Evidence The Evidence Project: Population Council NA 2017
Evaluation report Citizen Voices, Community Solutions: Designing Better Transparency and Accountability Approaches to Improve Health Transparency for Development NA 2017
Implementation tool/guideline Guidance for Pairing SAA with Community Score Card CARE NA 2016
Implementation tool/guideline Social accountability – A practitioner’s handbook Basel Institute on Governance Switzerland: Basel Institute on Governance Baez Camargo, Claudia, and Franziska Stahl 2016
Implementation tool/guideline GOVERNANCE AND SERVICE DELIVERY – Practical Applications of Social Accountability Across Sectors RTI International Anna Wetterberg, Derick W. Brinkerhoff, and Jana C. Hertz 2016
Project report/Case study Knowledge Brief: A Review of Social Accountability Approaches in Health in Tanzania Options NA 2016
Evaluation report SSDI- Services Activities Performance Evaluation USAID NA 2016
Evaluation report Baseline Report Transparency for development (T4D) Transparency for Development NA 2016
Evaluation report Global Partnership for Social Accountability : Program Evaluation : Final Report The Global Partnership for Social Accountability Mark Robinson 2015
Project report/Case study The Transparency for Development Initiative Results for Development Courtney Tolmie, Jean Arkedis 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions NA 2015
other working papers Social Accountability: A Primer for Civil Society Organizations Working in Family Planning and Reproductive Health USAID Erin McGinn and Alyson Lipsky 2015
M&E tool Guide to Assessing Social Accountability Efforts Across Sectors RTI International Williamson, Taylor 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions R. Sneeringer, S. Hurd, and K. Mehling 2015
M&E tool Proposed Indicators of Human Rights and Family Planning The Evidence Project: Population Council Kelsey Wright, Karen Hardee 2015
Project report/Case study Social Accountability – a primer for civil society organizations working in family planning and reproductive health USAID, Health Policy Plus project. Erin McGinn and Alyson Lipsky 2015
Project report/Case study Changing Lives Through Social Accountability World Vision NA 2015
Evaluation report Accountability in Local Service Delivery: The Tuungane Community Scorecard Approach Guillame Labrecque and Isatou Batonon NA 2015
Learning note What Next For Strategic Social Accountability? The Global Partnership for Social Accountability NA 2014
Learning note How are GPSA’s Partners Thinking About Scale and Trying to Achieve It The Global Partnership for Social Accountability Guerzovich,Maria Florencia
Poli,Maria
2014
Review report Social accountability: What does the evidence really say? The Global Partnership for Social Accountability Jonathan Fox 2014
Project report/Case study Accelerating Progress in Family Planning: Options for Strengthening Civil Society-led Monitoring and Accountability Results for Development Robert Hecht, Caroline Poirrier, Courtney Tolmie, Mark Roland 2014
Evaluation report Information is Power Experimental Evidence on the Long-Run Impact of Community Based Monitoring World Bank Björkman Nyqvist, M, de Walque, D, and Svensson, J. 2014
other working papers The Role of Social Accountability in Improving Health Outcomes: Overview and Analysis of Selected International NGO Experiences to Advance the Field CORE Group, , USAID NA 2014
Review report Social Accountability: What are the Lessons for Improving Family Planning and Reproductive Health Programs? A Review of the Literature The Evidence Project: Population Council Boydell, Victoria, and Jill Keesbury 2014
other working papers Strengthening the Evidence Base on Social Accountability for Improving Family Planning and Reproductive Health Programs: Meeting Report The Evidence Project: Population Council NA 2014
Implementation tool/guideline Global Partnership for Social Accountability (GPSA) : Operation Manual The Global Partnership for Social Accountability NA 2013
Implementation tool/guideline The Community Score Card (CSC): A generic guide for implementing CARE’s CSC process to improve quality of services CARE NA 2013
Implementation tool/guideline Accountability and Transparency for Public Health Policy: Advancing Country Ownership Futures Group K.W. Slevin, C. Green 2013
other working papers USAID Strategy on Democracy, Human Rights, and Governance USAID NA 2013
Implementation tool/guideline Sourcebook of 21 social accountability tools World Bank Bhattarai, Chiranjibi
Khadka, Kedar
2012
Evaluation report Voice and Accountability: The Role of Maternal, Neonatal and Child Health Committee BRAC RED, Bangladesh Margaret Leppard, Sarawat Rashid, Atiya Rahman, Mahmuda Akhter, Hashima-E-Nasreen 2011
Evaluation report Examining the links between accountability, trust and performance in health service delivery in Tanzania Ifakara Health Institute Macha J, Mushi H P and Borghi J 2011
Evaluation report COMPASS (Community Participation for Action in the Social Sector) End of Project Report USAID NA 2009
Evaluation report Measuring Change and Results in Voice and Accountability Work Department for International development Jeremy Holland and Allyson Thirkell with Emmanuel Trepanier and Lucy Earl 2009
Evaluation report A mixed-method approach to measuring empowerment in the context of social policy monitoring in Jamaica World Bank Brook, Simon Holland, Jeremy 2009
Implementation tool/guideline Partnership Defined Quality for Youth – A Process Manual for Improving Reproductive Health Services Through Youth-Provider Collaboration Save the Children NA 2008
Project report/Case study Case Study – CLAS Peru Future Generations L. Altobelli. 2008
Evaluation report Power to the People : Evidence from a Randomized Field Experiment of a Community-Based Monitoring Project in Uganda World Bank Björkman, Martina; Svensson, Jakob. 2007
Implementation tool/guideline Citizen Report Card Surveys – A Note on the Concept and Methodolgy World Bank NA 2004
other working papers Social accountability, An Introduction to the Concept and Emerging Practice World Bank Malena, Carmen, with Reiner Forster and Janmejay Singh 2004
Implementation tool/guideline Partnership Defined Quality a tool book for community and health provider collaboration for quality improvement Save the Children Lovich, Ronnie, Marcie Rubardt, Debbie Fagan, and Mary Beth Powers 2003
Implementation tool/guideline Social Accountability Reporting Checklist for Practitioners (SAR4Practice) Template USAID NA NA
Implementation tool/guideline Community Scorecard Manual: A Social Audit Tool to Monitor the Progress of VietNam’s Socio-Economic Development Plan Ministry of Planning and Investment and UNICEF NA NA
Implementation tool/guideline Community-Driven Development Toolkit: Governance and Accountability Dimensions World Bank NA NA
Title link Publication year Journal Authors
Participation in primary health care through community-level health committees in Sub-Saharan Africa: a qualitative synthesis https://pubmed.ncbi.nlm.nih.gov/35183154/ 2022 BMC Public Health
Karuga R, Kok M, Luitjens M, Mbindyo P, Broerse JEW, Dieleman M.
Patient-public engagement strategies for health system improvement in sub-Saharan Africa: a systematic scoping review https://pubmed.ncbi.nlm.nih.gov/34610828/ 2021 BMC Health Serv Res
Ankomah SE, Fusheini A, Ballard C, Kumah E, Gurung G, Derrett S.
Social accountability for reproductive, maternal, newborn, child and adolescent health: A review of reviews https://pubmed.ncbi.nlm.nih.gov/33035242/ 2020 PLoS One
Squires F, Martin Hilber A, Cordero JP, Boydell V, Portela A, Lewis Sabin M, Steyn P.
Methods to measure effects of social accountability interventions in reproductive, maternal, newborn, child, and adolescent health programs: systematic review and critique https://pubmed.ncbi.nlm.nih.gov/33287891/ 2020 J Health Popul Nutr
Marston C, McGowan CR, Boydell V, Steyn P.
Community participation in health services development, implementation, and evaluation: A systematic review of empowerment, health, community, and process outcomes https://pubmed.ncbi.nlm.nih.gov/31075120/ 2019 PLoS One
Haldane V, Chuah FLH, Srivastava A, Singh SR, Koh GCH, Seng CK, Legido-Quigley H.
The impact of participatory budgeting on health and wellbeing: a scoping review of evaluations https://pubmed.ncbi.nlm.nih.gov/29970044/ 2018 BMC Public Health
Campbell M, Escobar O, Fenton C, Craig P.
Improving social accountability processes in the health sector in sub-Saharan Africa: a systematic review https://pubmed.ncbi.nlm.nih.gov/29653531/ 2018 BMC Public Health
Danhoundo G, Nasiri K, Wiktorowicz ME.
Community participation in general health initiatives in high and upper-middle income countries: A systematic review exploring the nature of participation, use of theories, contextual drivers and power relations in community participation https://pubmed.ncbi.nlm.nih.gov/30075416/ 2018 Soc Sci Med
Hoon Chuah FL, Srivastava A, Singh SR, Haldane V, Huat Koh GC, Seng CK, McCoy D, Legido-Quigley H.
The role of Community Mobilization in maternal care provision for women in sub-Saharan Africa- A systematic review of studies using an experimental design https://pubmed.ncbi.nlm.nih.gov/28851299/ 2017 BMC Pregnancy Childbirth
Muzyamba C, Groot W, Tomini SM, Pavlova M.
A review of CARE’s Community Score Card experience and evidence https://pubmed.ncbi.nlm.nih.gov/27190223/ 2016 Health Policy Plan
Gullo S, Galavotti C, Altman L.
Synergies, strengths and challenges: findings on community capability from a systematic health systems research literature review https://pubmed.ncbi.nlm.nih.gov/28185589/ 2016 BMC Health Serv Res
George AS, Scott K, Mehra V, Sriram V.
Understanding the black box: a systematic review of the measurement of the community mobilization process in evaluations of interventions targeting sexual, reproductive, and maternal health https://pubmed.ncbi.nlm.nih.gov/25615599/ 2015 Eval Program Plann
Altman L, Kuhlmann AK, Galavotti C.
Community Participation in Health Systems Research: A Systematic Review Assessing the State of Research, the Nature of Interventions Involved and the Features of Engagement with Communities https://pubmed.ncbi.nlm.nih.gov/26496124/ 2015 PLoS One
George AS, Mehra V, Scott K, Sriram V.
[Social participation and health in Brazil: a systematic review on the topic] https://pubmed.ncbi.nlm.nih.gov/24863826/ 2014 Cien Saude Colet
Paiva FS, Stralen CJ, Costa PH.
Community engagement to enhance child survival and early development in low- and middle-income countries: an evidence review https://pubmed.ncbi.nlm.nih.gov/25207448/ 2014 J Health Commun
Farnsworth SK, Böse K, Fajobi O, Souza PP, Peniston A, Davidson LL, Griffiths M, Hodgins S.
Effects of community participation on improving uptake of skilled care for maternal and newborn health: a systematic review https://pubmed.ncbi.nlm.nih.gov/23390509/ 2013 PLoS One
Marston C, Renedo A, McGowan CR, Portela A.
A systematic review of the literature for evidence on health facility committees in low- and middle-income countries https://pubmed.ncbi.nlm.nih.gov/22155589/ 2012 Health Policy Plan
McCoy DC, Hall JA, Ridge M.
A systematic review of COPC: evidence for effectiveness https://pubmed.ncbi.nlm.nih.gov/18677083/ 2008 J Health Care Poor Underserved Gavagan T.
Title link Publication year Journal Authors
Social accountability as a strategy to promote sexual and reproductive health entitlements for stigmatized issues and populations https://pubmed.ncbi.nlm.nih.gov/35144627/ 2022 Int J Equity Health
Schaaf M, Arnott G, Chilufya KM, Khanna R, Khanal RC, Monga T, Otema C, Wegs C.
Building social accountability to improve reproductive, maternal, newborn and child health in Nigeria https://pubmed.ncbi.nlm.nih.gov/35392914/ 2022 Int J Equity Health
Robinson RS, Adams T.
Self-reliance or social accountability? The raison d’être of community health committees in Nigeria https://pubmed.ncbi.nlm.nih.gov/35178776/ 2022 Int J Health Plann Manage
Abimbola S, Drabarek D, Molemodile SK.
Community Participation in Primary Healthcare in the South Sudan Boma Health Initiative: A Document Analysis https://pubmed.ncbi.nlm.nih.gov/35418007/ 2022 Int J Health Policy Manag
Belaid L, Sarmiento I, Dimiti A, Andersson N.
Implementing a Social Accountability Approach for Maternal, Neonatal, and Child Health Service Performances in Ethiopia: A Pre-Post Study Design https://pubmed.ncbi.nlm.nih.gov/33795365/ 2021 Glob Health Sci Pract
Argaw MD, Fekadu BD, Mamo E, Abebe MG, Rogers D, Demelash A, Ayele AA, Reda Z, Tareke AS, Erfo AM, Wonjalo WW, Bele TA, Ayede A, Abebe LG.
Evaluation of social accountability in hospital managers https://pubmed.ncbi.nlm.nih.gov/34084851/ 2021 J Educ Health Promot
Gorji HA, Niknam N, Ghaedchukamei Z, Gharavinia A, Safari M, Elahi M, Rahmati R, Mengelizadeh N, Aghaei N, Ghojogh HA, Shakeri K.
The role of community participation in primary health care: practices of South African health committees https://pubmed.ncbi.nlm.nih.gov/34127167/ 2021 Prim Health Care Res Dev
Haricharan HJ, Stuttaford M, London L.
From effectiveness to sustainability: understanding the impact of CARE’s Community Score Card© social accountability approach in Ntcheu, Malawi https://pubmed.ncbi.nlm.nih.gov/34849895/ 2021 Health Policy Plan
Mgoli Mwale P, Msiska T, Chinkhota K, Munthali T, Wako E, Rodriguez M, Laterra A, Shato T, Sebert Kuhlmann A.
Strengthening social accountability in ways that build inclusion, institutionalization and scale: reflections on FHS experience https://pubmed.ncbi.nlm.nih.gov/33302969/ 2020 Int J Equity Health
Bennett S, Ekirapa-Kiracho E, Mahmood SS, Paina L, Peters DH.
Can social accountability mechanisms using community scorecards improve quality of pediatric care in rural Cambodia? https://pubmed.ncbi.nlm.nih.gov/32472686/ 2020 Int J Qual Health Care
Edward A, Jung Y, Chhorvann C, Ghee AE, Chege J.
Implementing social accountability for contraceptive services: lessons from Uganda https://pubmed.ncbi.nlm.nih.gov/33046065/ 2020 BMC Womens Health
Boydell V, Nulu N, Hardee K, Gay J.
Adaptation and validation of social accountability measures in the context of contraceptive services in Ghana and Tanzania https://pubmed.ncbi.nlm.nih.gov/33059681/ 2020 Int J Equity Health
Boydell V, Steyn PS, Cordero JP, Habib N, Nguyen MH, Nai D, Shamba D.
Influence of community scorecards on maternal and newborn health service delivery and utilization https://pubmed.ncbi.nlm.nih.gov/33131498/ 2020 Int J Equity Health
Kiracho EE, Namuhani N, Apolot RR, Aanyu C, Mutebi A, Tetui M, Kiwanuka SN, Ayen FA, Mwesige D, Bumbha A, Paina L, Peters DH.
Rationale and design of a complex intervention measuring the impact and processes of social accountability applied to contraceptive programming: CaPSAI Project https://pubmed.ncbi.nlm.nih.gov/33134856/ 2020 Gates Open Res
Steyn PS, Boydell V, Cordero JP, McMullen H, Habib N, Nguyen TMH, Nai D, Shamba D, Kiarie J; CaPSAI Project.
Can social accountability improve access to free public health care for the poor? Analysis of three Health Equity Fund configurations in Cambodia, 2015-17 https://pubmed.ncbi.nlm.nih.gov/32361731/ 2020 Health Policy Plan
Jacobs B, Sam Oeun S, Ir P, Rifkin S, Van Damme W.
A strategic approach to social accountability: Bwalo forums within the reproductive maternal and child health accountability ecosystem in Malawi https://pubmed.ncbi.nlm.nih.gov/32571301/ 2020 BMC Health Serv Res
Butler N, Johnson G, Chiweza A, Aung KM, Quinley J, Rogers K, Bedford J.
Do community scorecards improve utilisation of health services in community clinics: experience from a rural area of Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131501/ 2020 Int J Equity Health
Hanifi SMA, Hossain A, Chowdhury AH, Hoque S, Selim MA, Mahmood SS, Bhuiya A.
Feasibility, acceptability and initial outcome of implementing community scorecard to monitor community level public health facilities: experience from rural Bangladesh https://pubmed.ncbi.nlm.nih.gov/33131505/ 2020 Int J Equity Health
Mahmood SS, Rasheed S, Chowdhury AH, Hossain A, Selim MA, Hoque S, Bhuiya A.
Performance of Thailand’s universal health coverage scheme: Evaluating the effectiveness of annual public hearings https://pubmed.ncbi.nlm.nih.gov/33034411/ 2020 Health Expect
Kantamaturapoj K, Marshall AI, Chotchoungchatchai S, Kiewnin K, Patcharanarumol W, Tangcharoensathien V.
Studying social accountability in the context of health system strengthening: innovations and considerations for future work https://pubmed.ncbi.nlm.nih.gov/30925889/ 2019 Health Res Policy Syst
Boydell V, McMullen H, Cordero J, Steyn P, Kiare J.
“We come as friends”: approaches to social accountability by health committees in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/31046748/ 2019 BMC Health Serv Res
Lodenstein E, Molenaar JM, Ingemann C, Botha K, Mkandawire JJ, Liem L, Broerse JEW, Dieleman M.
Social Accountability in Maternal Health Services in the Far-Western Development Region in Nepal: An Exploratory Study https://pubmed.ncbi.nlm.nih.gov/31204444/ 2019 Int J Health Policy Manag
Hamal M, Heiter K, Schoenmakers L, Smid M, de Cock Buning T, De Brouwere V, Bardají A, Nepal C, Dieleman M.
“It’s like these CHCs don’t exist, are they featured anywhere?”: Social network analysis of community health committees in a rural and urban setting in Kenya https://pubmed.ncbi.nlm.nih.gov/31393923/ 2019 PLoS One
Karuga RN, Kok M, Mbindyo P, Hilverda F, Otiso L, Kavoo D, Broerse J, Dieleman M.
“We make a direct impact on people’s lives”: Youth empowerment in the context of a youth-led participatory budgeting project https://pubmed.ncbi.nlm.nih.gov/30238530/ 2019 J Community Psychol
Augsberger A, Gecker W, Collins ME.
The health system accountability impact of prison health committees in Zambia https://pubmed.ncbi.nlm.nih.gov/30244684/ 2018 Int J Equity Health
Topp SM, Sharma A, Chileshe C, Magwende G, Henostroza G, Moonga CN.
Informal social accountability in maternal health service delivery: A study in Northern Malawi https://pubmed.ncbi.nlm.nih.gov/29641612/ 2018 PLoS One
Lodenstein E, Ingemann C, Molenaar JM, Dieleman M, Broerse JEW.
The challenges of institutionalizing community-level social accountability mechanisms for health and nutrition: a qualitative study in Odisha, India https://pubmed.ncbi.nlm.nih.gov/30340490/ 2018 BMC Health Serv Res
Feruglio F, Nisbett N.
Using Health Committees to Promote Community Participation as a Social Determinant of the Right to Health: Lessons from Uganda and South Africa https://pubmed.ncbi.nlm.nih.gov/30568398/ 2018 Health Hum Rights
Mulumba M, London L, Nantaba J, Ngwena C.
How does social accountability contribute to better maternal health outcomes? A qualitative study on perceived changes with government and civil society actors in Gujarat, India https://pubmed.ncbi.nlm.nih.gov/30134881/ 2018 BMC Health Serv Res
Hamal M, de Cock Buning T, De Brouwere V, Bardají A, Dieleman M.
Closing the Gap between People and Programs: Lessons from Implementation of Social Accountability for Family Planning and Reproductive Health in Uganda https://pubmed.ncbi.nlm.nih.gov/29777644/ 2018 Afr J Reprod Health
Boydell V, Neema S, Wright K, Hardee K.
Overcoming barriers to access and utilization of maternal, newborn and child health services in northern Nigeria: an evaluation of facility health committees https://pubmed.ncbi.nlm.nih.gov/29426314/ 2018 BMC Health Serv Res
Oguntunde O, Surajo IM, Dauda DS, Salihu A, Anas-Kolo S, Sinai I.
Participatory approach to design social accountability interventions to improve maternal health services: a case study from the Democratic Republic of the Congo https://pubmed.ncbi.nlm.nih.gov/29202072/ 2017 Glob Health Res Policy
Mafuta EM, Dieleman MA, Essink L, Khomba PN, Zioko FM, Mambu TNM, Kayembe PK, de Cock Buning T.
Beyond form and functioning: Understanding how contextual factors influence village health committees in northern India https://pubmed.ncbi.nlm.nih.gov/28837574/ 2017 PLoS One
Scott K, George AS, Harvey SA, Mondal S, Patel G, Ved R, Garimella S, Sheikh K.
Effects of a social accountability approach, CARE’s Community Score Card, on reproductive health-related outcomes in Malawi: A cluster-randomized controlled evaluation https://pubmed.ncbi.nlm.nih.gov/28187159/ 2017 PLoS One
Gullo S, Galavotti C, Sebert Kuhlmann A, Msiska T, Hastings P, Marti CN.
A Mixed-Methods Approach to Understanding Community Participation in Community Health Needs Assessments https://pubmed.ncbi.nlm.nih.gov/26554464/ 2017 J Public Health Manag Pract
Pennel CL, McLeroy KR, Burdine JN, Matarrita-Cascante D, Wang J.
Negotiating power relations, gender equality, and collective agency: are village health committees transformative social spaces in northern India? https://pubmed.ncbi.nlm.nih.gov/28911327/ 2017 Int J Equity Health
Scott K, George AS, Harvey SA, Mondal S, Patel G, Sheikh K.
Gauging the Effects of Social Accountability on Services, Governance, and Citizen Empowerment https://onlinelibrary.wiley.com/doi/full/10.1111/puar.12399 2016 Public Administration Review
Derick W. Brinkerhoff,Anna Wetterberg
Scorecards and social accountability for improved maternal and newborn health services: A pilot in the Ashanti and Volta regions of Ghana https://pubmed.ncbi.nlm.nih.gov/27784594/ 2016 Int J Gynaecol Obstet
Blake C, Annorbah-Sarpei NA, Bailey C, Ismaila Y, Deganus S, Bosomprah S, Galli F, Clark S.
Community participation in the decentralised district health systems in Tanzania: why do some health committees perform better than others? https://pubmed.ncbi.nlm.nih.gov/26044888/ 2016 Int J Health Plann Manage
Maluka SO, Bukagile G.
Information, regulation and coordination: realist analysis of the efforts of community health committees to limit informal health care providers in Nigeria https://pubmed.ncbi.nlm.nih.gov/27844451/ 2016 Health Econ Rev
Abimbola S, Ogunsina K, Charles-Okoli AN, Negin J, Martiniuk AL, Jan S.
Understanding the local context and its possible influences on shaping, implementing and running social accountability initiatives for maternal health services in rural Democratic Republic of the Congo: a contextual factor analysis https://pubmed.ncbi.nlm.nih.gov/27829459/ 2016 BMC Health Serv Res
Mafuta EM, Hogema L, Mambu TN, Kiyimbi PB, Indebe BP, Kayembe PK, De Cock Buning T, Dieleman MA.
Developing citizen report cards for primary care: evidence from qualitative research in rural Tajikistan https://pubmed.ncbi.nlm.nih.gov/26082392/ 2016 Health Policy Plan
Bauhoff S, Tkacheva O, Rabinovich L, Bogdan O.
Social accountability for maternal health services in Muanda and Bolenge Health Zones, Democratic Republic of Congo: a situation analysis https://pubmed.ncbi.nlm.nih.gov/26593716/ 2015 BMC Health Serv Res
Mafuta EM, Dieleman MA, Hogema LM, Khomba PN, Zioko FM, Kayembe PK, de Cock Buning T, Mambu TN.
Between compliance and resistance: exploring discourses on family planning in Community Health Committees in Mozambique https://pubmed.ncbi.nlm.nih.gov/26009572/ 2015 BMJ Open
Capurchande RD, Coene G, Roelens K, Meulemans H.
Enhancing governance and health system accountability for people centered healthcare: an exploratory study of community scorecards in Afghanistan https://pubmed.ncbi.nlm.nih.gov/26227814/ 2015 BMC Health Serv Res
Edward A, Osei-Bonsu K, Branchini C, Yarghal TS, Arwal SH, Naeem AJ.
Effects of a community scorecard on improving the local health system in Eastern Democratic Republic of Congo: qualitative evidence using the most significant change technique https://pubmed.ncbi.nlm.nih.gov/26336511/ 2015 Confl Health
Ho LS, Labrecque G, Batonon I, Salsi V, Ratnayake R.
Effects of quality improvement in health facilities and community mobilization through women’s groups on maternal, neonatal and perinatal mortality in three districts of Malawi: MaiKhanda, a cluster randomized controlled effectiveness trial https://pubmed.ncbi.nlm.nih.gov/24030269/ 2013 Int Health
Colbourn T, Nambiar B, Bondo A, Makwenda C, Tsetekani E, Makonda-Ridley A, Msukwa M, Barker P, Kotagal U, Williams C, Davies R, Webb D, Flatman D, Lewycka S, Rosato M, Kachale F, Mwansambo C, Costello A.
A realist synthesis of the effect of social accountability interventions on health service providers’ and policymakers’ responsiveness https://pubmed.ncbi.nlm.nih.gov/24199936/ 2013 Syst Rev
Lodenstein E, Dieleman M, Gerretsen B, Broerse JE.
Promoting community participation in priority setting in district health systems: experiences from Mbarali district, Tanzania https://pubmed.ncbi.nlm.nih.gov/24280341/ 2013 Glob Health Action
Kamuzora P, Maluka S, Ndawi B, Byskov J, Hurtig AK.
Implementing community participation through legislative reform: a study of the policy framework for community participation in the Western Cape province of South Africa https://pubmed.ncbi.nlm.nih.gov/22920557/ 2012 BMC Int Health Hum Rights
Meier BM, Pardue C, London L.
Community participation and voice mechanisms under performance-based financing schemes in Burundi https://pubmed.ncbi.nlm.nih.gov/22487362/ 2012 Trop Med Int Health
Falisse JB, Meessen B, Ndayishimiye J, Bossuyt M.
Community advisory committees: drivers of consumer, carer, and community participation in Victoria’s public health services https://pubmed.ncbi.nlm.nih.gov/20539146/ 2010 J Ambul Care Manage Mack L.
Social audit of provincial health services: building the community voice into planning in South Africa https://pubmed.ncbi.nlm.nih.gov/15801553/ 2004 J Interprof Care
Andersson N, Matthis J, Paredes S, Ngxowa N.
Service accountability and community participation in the context of health sector reforms in Asia: implications for sexual and reproductive health services https://pubmed.ncbi.nlm.nih.gov/15452018/ 2004 Health Policy Plan
Murthy RK, Klugman B.
Community participation in local health boards in a decentralized setting: cases from the Philippines https://pubmed.ncbi.nlm.nih.gov/11772991/ 2001 Health Policy Plan
Ramiro LS, Castillo FA, Tan-Torres T, Torres CE, Tayag JG, Talampas RG, Hawken L.
[Shared local health system management and community participation in Brazil] https://pubmed.ncbi.nlm.nih.gov/11241931/ 2001 Cad Saude Publica
Pessoto UC, Nascimento PR, Heimann LS.
Partnerships, community participation and intersectoral collaboration in South Africa https://pubmed.ncbi.nlm.nih.gov/11705008/ 2001 J Interprof Care
el Ansari W, Phillips CJ.
Key Groups
Abbreviation Institution Title URL Contact information Description (what resources are available? region/topic focus?)
COPAHSA Community of Practitioners on Accountability and Social Action in Health https://www.copasah.net/ copasahnet@gmail.com COPASAH, established in 2011 in South Africa, is a community of organizations and practitioners, primarily from Africa, South Asia, Latin America, and Europe, that seeks to bridge the gap between knowledge and capacity to conduct social accountability and community monitoring. It facilitates the exchange of experiences and supports documentation and dissemination of lessons to promote community-centered practices. The website provides rich practical resources, including reports of capacity-building workshops, case studies, practitioners’ interview films, and tools.
GPSA The Global Partnership for Social Accountability https://thegpsa.org/ gpsa@worldbank.org GPSA, based in Washington, DC, is a global partnership platform of social accountability projects sponsored by the World Bank, that aims to support civil society and governments across the world to work together to solve critical governance challenges.
The website provides case studies primarily from Africa, South Asia and Latin America, past events archives, learning notes for practitioners, and working papers. The GPSA also offers selected grants; a detailed application process with focused topics is available on the website.
ARC Accountability Research Center https://accountabilityresearch.org/ arc@american.edu ARC, based in American University’s School of International Service, is a research center seeking to bridge research and frontline perspectives to learn from ideas, institutions, and actors that advance strategies to improve public accountability. The website provides a database of publications (e.g., working reports, evaluation reports, blogs with grounded experiences) and featured case studies from Columbia, the Philippines, and Bangladesh.
CSEM Civil Society Engagement Mechanism for UHC2030 https://csemonline.net/ https://csemonline.net/contact-us/ CSEM is the civil society constituent of UHC2030 (formerly the International Health Partnership, IHP+), which aims to achieve inclusive and equitable Universal Health Coverage (UHC) policies through strengthened citizen-led and social accountability mechanisms at sub-national, national, regional, and global levels. The website provides an e-library for webinar archives and reports, and advocacy toolkits (in English / French / Spanish) with a topic focus on UHC.
Approaches
Page title Institution Title URL
Resources – Accountability & Citizen Engagement Results For Development (R4D)
How we work – Accountability & Citizen Engagement Results For Development (R4D)
Our work – Social Accountability USAID – Health Evaluation and Applied Research Development (HEARD) Project
Health Finance & Governance Project USAID – Health Finance & Governance Project
High Impact Practice Briefs > Social Accountability Family Planning High Impact Practices (HIPs)
Improvement Strategies – System – Social Accountability Primary Health Care Performance Initiative (PHCPI)
The Action for Empowerment and Accountability (A4EA) Institute of Development Studies (IDs)
Rights and Accountability Population Council – The Evidence Project
Community Score Card© (CSC) CARE
Improving the Linkages between Social Accountability and Social and Behavior Change Health Systems Strengthening Accelerator
Advocacy and accountability Options
Decentralization and local good governance, ensuring development in line with the needs of communities Swiss Agency for Development and Cooperation
Social Accountability Approach, Citizen Voice and Action World Vision
Child Rights Governance Save the Children – Child Right Resource Center
Accountability Partnership for Maternal, Neonatal, and Child Health (PMNCH)
Community engagement & Social mobilisation UNICEF – Communication for Development (C4D)
Citizen Report Card (CRC) Learning Toolkit Public Affairs Centre (PAC)
SPARK (Strengthening Public Accountability for Results and Knowledge) International Budget Partnership
Promoting Social Accountability to Empower Local-level Community for Improved Service Delivery and Democratic Governance in East Africa United Nations (UN) – The Partnership Platform for SDGs
Literature
Implementation tool/guideline Title Publisher/Institution Authors Publication year URL
Review report Social Audits in Service Delivery: An Annotated Bibliography Open Government Partnership and Accountability Research Center Suchi Pande 2022
Evaluation report Citizen Voice and Action Effectiveness Study Report 2022- World Vision Bangladesh World Vision NA 2022
Implementation tool/guideline Manual on Social Accountability: Concepts and Tools New Delhi, India: Centre for Budget and Governance Accountabilit CBGA Kohli, Divya Singh 2021
Review report ​Community Monitoring For Accountability in Health: Review of Literature the Accountability and Monitoring in Health Initiative (AMHI) of the Open Society’s Public Health Program (PHP) Walter Flores 2021
Evaluation report Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns Accountability Research Center Angela Bailey and Vincent Mujune, with a preface by Prima Kazoora 2021
Evaluation report Assessing the National System for Social Accountability in Health: Applying an Assessment Tool to Measure Maturity and Performance of National Social Accountability Systems in Health: Results of a Pilot Study in Rwanda and Malawi University Research Corp. (URC)
Women Influencing Health, Education, and Rule of Law (WI-HER), LLC
City University of New York Graduate School of Public Health & Health Policy (CUNY SPH)
Foster, Allison Annette
Msiska, Thumbiko Wachizma
Havugimana, Cassien
Martin Hilber, Adriane
2021
Project report/Case study Mobilizing Domestic Funding for Reproductive Health in Kenya’s Counties: A SYSTEMATIC APPROACH TO BUDGET ADVOCACY AND SOCIAL ACCOUNTABILITY Population Reference Bureau, Inc. (PRB) Dennis Mwambi 2021
Review report THE POWER OF YOUTH VOICES How Youth Are Holding Their Health Systems Accountable for Family Planning and Reproductive Health USAID/Jhpiego, MOMENTUM NA 2021
other working papers Community Score Card Project Brief CARE NA 2021
Project report/Case study Community Score Card Case Study: Evolution to Scale CARE NA 2021
Project report/Case study Community Scorecard for COVID-19 Vaccines in Malawi CARE NA 2021
Project report/Case study C4D Works!: Spot it! Stop it! – Changing attitudes and behaviours related to violence against children in Kenya UNICEF NA 2021
Evaluation report CAPSAI: Community and provider- driven social accountability intervention for family planning and contraceptive service provision: experiences from the field WHO NA 2021
Evaluation report Transparency for Development – Results and Implications Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie; 2021
Implementation tool/guideline Integrating Accountability to Affected People into Country Office Planning Cycles -Summary guidelines UNICEF NA 2020
Implementation tool/guideline Government-led Community Score Card© for Family Planning Services CARE NA 2020
Learning note In Brief: Evidence on the role of social accountability in advancing women, children, and adolescents’ health Global Health Visions NA 2020
Project report/Case study Improving Linkages between Social Accountability and Social and Behavior Change Results for Development NA 2020
Project report/Case study A Journey through the Community Score Card in Malawi CARE NA 2020
Project report/Case study C4D Works!: Addressing GBV-related social and gender norms in Somalia UNICEF NA 2020
Project report/Case study C4D Works!: Community engagement to end female genital mutilation in the State of Eritrea UNICEF NA 2020
Evaluation report Insights from Transparency and Accountability Action Plans in Indonesia and Tanzania Transparency for Development Jessica Creighton, Jean Arkedis, Archon Fung, Stephen Kosack, Dan Levy & Courtney Tolmie 2020
Evaluation report Reinforcing social accountability in health services in Sud Kivu and Kongo Central provinces The Global Partnership for Social Accountability Jean Benoît Falisse, with Eric Mafuta and Philémon Mulongo 2019
Project report/Case study Setting the Stage for Increased Accountability: The White Ribbon Alliance Nigeria Campaign to Improve Maternal, Newborn, and Child Health in Niger State Accountability Research Center and White Ribbon Alliance Rachel Sullivan Robinson 2019
Project report/Case study Measuring the benefits to the communities
they serve – The social return on investment of community accountability
mechanisms for health
The Maternal, Newborn
and Child Health
Programme in Northern
Nigeria (MNCH2)
NA 2019
Evaluation report Impact Report 2018-2019 – E4A-MamaYe E4A-MamaYe NA 2019
Learning note How can a rethink of lessons from field experiments inform future research in transparency, participation, and accountability? International Initiative for Impact Evaluation (3ie) Jonathan Fox 2019
Project report/Case study Round Table on Social Accountability Malawi, September 2018: Report and Suggestions Moving Forward MCSP, USAID Angela Bailey 2019
M&E tool Monitoring and Evaluation of Evolving Social Accountability Efforts in Health – A Literature Synthesis MCSP, USAID Ligia Paina, Julie Saracino, Jessica Bishai, Eric Sarriot 2019
Project report/Case study Case Study: Commitment from Facility Management Committees Improves Quality of Health Services CARE NA 2019
Project report/Case study Technical Brief: Communities Support Health Facilities in Sierra Leone CARE NA 2019
Project report/Case study The Motion Tracker – Driving Accountability, Action, and Achievement USAID, Health Policy Plus project. NA 2019
Evaluation report Scaling Social Accountability: Evidence from Asia, Africa and the Caucasus World Vision NA 2019
Evaluation report Community-Provider Partnerships for Quality Improvement in Rwanda USAID, TWUBAKANE – Decentralization and Health Program
Rwanda
NA 2019
Implementation tool/guideline Fostering Joint Accountability Within Health Systems Training Curriculum, Guidance for a Participatory Assessment of Accountability Linkages, and Action Steps for Advocates USAID, Health Policy Plus project. NA 2018
Implementation tool/guideline Citizen Voice & Action Field Guide World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services : Maternal, Newborn, Infant and Child Health Services : Final Evaluation Report Community Matters Daniel Ball, Gill Westhorp 2018
Project report/Case study Learning to Sustain Change: Mitanin Community Health Workers Promote Public Accountability in India Accountability Research Center Samir Garg and Suchi Pande 2018
Project report/Case study How Can Evidence Bolster Citizen Action? Learning and Adapting for Accountable Public Health in Guatemala Accountability Research Center, CEGSS Walter Flores 2018
Evaluation report Evidence 4 Change: Citizen Voice and Action model World Vision NA 2018
Review report Two Promising Social Accountability Approaches to Improve Health in Malawi: Community Score Cards, and National Health Budget Consultation, Analysis and Advocacy MCSP, USAID Tanvi Monga, David Shanklin 2018
Project report/Case study Citizens Voice and Influence for Nutrition Service Delivery in Turkana Kenya World Vision NA 2018
Evaluation report Citizen Voice and Action for Government Accountability and Improved Services: Maternal, Newborn, Infant and Child Health Services Community Matters NA 2018
Implementation tool/guideline Social Accountability Resources and Tools MCSP, USAID Sandra Wilcox, David Shanklin 2017
Implementation tool/guideline Rights-Based Family Planning: 15 Resources to Guide Programming The Evidence Project: Population Council NA 2017
other working papers Monitoring Corruption and Anti-Corruption in the SDGs: A Resource Guide Transparency International NA 2017
Review report Civil Society Involvement in Family Planning: A Review of Global Programming and Evidence The Evidence Project: Population Council NA 2017
Evaluation report Citizen Voices, Community Solutions: Designing Better Transparency and Accountability Approaches to Improve Health Transparency for Development NA 2017
Implementation tool/guideline Guidance for Pairing SAA with Community Score Card CARE NA 2016
Implementation tool/guideline Social accountability – A practitioner’s handbook Basel Institute on Governance Switzerland: Basel Institute on Governance Baez Camargo, Claudia, and Franziska Stahl 2016
Implementation tool/guideline GOVERNANCE AND SERVICE DELIVERY – Practical Applications of Social Accountability Across Sectors RTI International Anna Wetterberg, Derick W. Brinkerhoff, and Jana C. Hertz 2016
Project report/Case study Knowledge Brief: A Review of Social Accountability Approaches in Health in Tanzania Options NA 2016
Evaluation report SSDI- Services Activities Performance Evaluation USAID NA 2016
Evaluation report Baseline Report Transparency for development (T4D) Transparency for Development NA 2016
Evaluation report Global Partnership for Social Accountability : Program Evaluation : Final Report The Global Partnership for Social Accountability Mark Robinson 2015
Project report/Case study The Transparency for Development Initiative Results for Development Courtney Tolmie, Jean Arkedis 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions NA 2015
other working papers Social Accountability: A Primer for Civil Society Organizations Working in Family Planning and Reproductive Health USAID Erin McGinn and Alyson Lipsky 2015
M&E tool Guide to Assessing Social Accountability Efforts Across Sectors RTI International Williamson, Taylor 2015
other working papers Engendering Accountability: Upholding Commitments to Maternal and Newborn Health Global Health Visions R. Sneeringer, S. Hurd, and K. Mehling 2015
M&E tool Proposed Indicators of Human Rights and Family Planning The Evidence Project: Population Council Kelsey Wright, Karen Hardee 2015
Project report/Case study Social Accountability – a primer for civil society organizations working in family planning and reproductive health USAID, Health Policy Plus project. Erin McGinn and Alyson Lipsky 2015
Project report/Case study Changing Lives Through Social Accountability World Vision NA 2015
Evaluation report Accountability in Local Service Delivery: The Tuungane Community Scorecard Approach Guillame Labrecque and Isatou Batonon NA 2015
Learning note What Next For Strategic Social Accountability? The Global Partnership for Social Accountability NA 2014
Learning note How are GPSA’s Partners Thinking About Scale and Trying to Achieve It The Global Partnership for Social Accountability Guerzovich,Maria Florencia
Poli,Maria
2014
Review report Social accountability: What does the evidence really say? The Global Partnership for Social Accountability Jonathan Fox 2014
Project report/Case study Accelerating Progress in Family Planning: Options for Strengthening Civil Society-led Monitoring and Accountability Results for Development Robert Hecht, Caroline Poirrier, Courtney Tolmie, Mark Roland 2014
Evaluation report Information is Power Experimental Evidence on the Long-Run Impact of Community Based Monitoring World Bank Björkman Nyqvist, M, de Walque, D, and Svensson, J. 2014
other working papers The Role of Social Accountability in Improving Health Outcomes: Overview and Analysis of Selected International NGO Experiences to Advance the Field CORE Group, , USAID NA 2014
Review report Social Accountability: What are the Lessons for Improving Family Planning and Reproductive Health Programs? A Review of the Literature The Evidence Project: Population Council Boydell, Victoria, and Jill Keesbury 2014
other working papers Strengthening the Evidence Base on Social Accountability for Improving Family Planning and Reproductive Health Programs: Meeting Report The Evidence Project: Population Council NA 2014
Implementation tool/guideline Global Partnership for Social Accountability (GPSA) : Operation Manual The Global Partnership for Social Accountability NA 2013
Implementation tool/guideline The Community Score Card (CSC): A generic guide for implementing CARE’s CSC process to improve quality of services CARE NA 2013
Implementation tool/guideline Accountability and Transparency for Public Health Policy: Advancing Country Ownership Futures Group K.W. Slevin, C. Green 2013
other working papers USAID Strategy on Democracy, Human Rights, and Governance USAID NA 2013
Implementation tool/guideline Sourcebook of 21 social accountability tools World Bank Bhattarai, Chiranjibi
Khadka, Kedar
2012
Evaluation report Voice and Accountability: The Role of Maternal, Neonatal and Child Health Committee BRAC RED, Bangladesh Margaret Leppard, Sarawat Rashid, Atiya Rahman, Mahmuda Akhter, Hashima-E-Nasreen 2011
Evaluation report Examining the links between accountability, trust and performance in health service delivery in Tanzania Ifakara Health Institute Macha J, Mushi H P and Borghi J 2011
Evaluation report COMPASS (Community Participation for Action in the Social Sector) End of Project Report USAID NA 2009
Evaluation report Measuring Change and Results in Voice and Accountability Work Department for International development Jeremy Holland and Allyson Thirkell with Emmanuel Trepanier and Lucy Earl 2009
Evaluation report A mixed-method approach to measuring empowerment in the context of social policy monitoring in Jamaica World Bank Brook, Simon Holland, Jeremy 2009
Implementation tool/guideline Partnership Defined Quality for Youth – A Process Manual for Improving Reproductive Health Services Through Youth-Provider Collaboration Save the Children NA 2008
Project report/Case study Case Study – CLAS Peru Future Generations L. Altobelli. 2008
Evaluation report Power to the People : Evidence from a Randomized Field Experiment of a Community-Based Monitoring Project in Uganda World Bank Björkman, Martina; Svensson, Jakob. 2007
Implementation tool/guideline Citizen Report Card Surveys – A Note on the Concept and Methodolgy World Bank NA 2004
other working papers Social accountability, An Introduction to the Concept and Emerging Practice World Bank Malena, Carmen, with Reiner Forster and Janmejay Singh 2004
Implementation tool/guideline Partnership Defined Quality a tool book for community and health provider collaboration for quality improvement Save the Children Lovich, Ronnie, Marcie Rubardt, Debbie Fagan, and Mary Beth Powers 2003
Implementation tool/guideline Social Accountability Reporting Checklist for Practitioners (SAR4Practice) Template USAID NA NA
Implementation tool/guideline Community Scorecard Manual: A Social Audit Tool to Monitor the Progress of VietNam’s Socio-Economic Development Plan Ministry of Planning and Investment and UNICEF NA NA
Implementation tool/guideline Community-Driven Development Toolkit: Governance and Accountability Dimensions World Bank NA NA
Systemic Reviews
Title link Publication year Journal Authors
Participation in primary health care through community-level health committees in Sub-Saharan Africa: a qualitative synthesis https://pubmed.ncbi.nlm.nih.gov/35183154/ 2022 BMC Public Health
Karuga R, Kok M, Luitjens M, Mbindyo P, Broerse JEW, Dieleman M.
Patient-public engagement strategies for health system improvement in sub-Saharan Africa: a systematic scoping review https://pubmed.ncbi.nlm.nih.gov/34610828/ 2021 BMC Health Serv Res
Ankomah SE, Fusheini A, Ballard C, Kumah E, Gurung G, Derrett S.
Social accountability for reproductive, maternal, newborn, child and adolescent health: A review of reviews https://pubmed.ncbi.nlm.nih.gov/33035242/ 2020 PLoS One
Squires F, Martin Hilber A, Cordero JP, Boydell V, Portela A, Lewis Sabin M, Steyn P.
Methods to measure effects of social accountability interventions in reproductive, maternal, newborn, child, and adolescent health programs: systematic review and critique https://pubmed.ncbi.nlm.nih.gov/33287891/ 2020 J Health Popul Nutr
Marston C, McGowan CR, Boydell V, Steyn P.
Community participation in health services development, implementation, and evaluation: A systematic review of empowerment, health, community, and process outcomes https://pubmed.ncbi.nlm.nih.gov/31075120/ 2019 PLoS One
Haldane V, Chuah FLH, Srivastava A, Singh SR, Koh GCH, Seng CK, Legido-Quigley H.
The impact of participatory budgeting on health and wellbeing: a scoping review of evaluations https://pubmed.ncbi.nlm.nih.gov/29970044/ 2018 BMC Public Health
Campbell M, Escobar O, Fenton C, Craig P.
Improving social accountability processes in the health sector in sub-Saharan Africa: a systematic review https://pubmed.ncbi.nlm.nih.gov/29653531/ 2018 BMC Public Health
Danhoundo G, Nasiri K, Wiktorowicz ME.
Community participation in general health initiatives in high and upper-middle income countries: A systematic review exploring the nature of participation, use of theories, contextual drivers and power relations in community participation https://pubmed.ncbi.nlm.nih.gov/30075416/ 2018 Soc Sci Med
Hoon Chuah FL, Srivastava A, Singh SR, Haldane V, Huat Koh GC, Seng CK, McCoy D, Legido-Quigley H.
The role of Community Mobilization in maternal care provision for women in sub-Saharan Africa- A systematic review of studies using an experimental design https://pubmed.ncbi.nlm.nih.gov/28851299/ 2017 BMC Pregnancy Childbirth
Muzyamba C, Groot W, Tomini SM, Pavlova M.
A review of CARE’s Community Score Card experience and evidence https://pubmed.ncbi.nlm.nih.gov/27190223/ 2016 Health Policy Plan
Gullo S, Galavotti C, Altman L.
Synergies, strengths and challenges: findings on community capability from a systematic health systems research literature review https://pubmed.ncbi.nlm.nih.gov/28185589/ 2016 BMC Health Serv Res
George AS, Scott K, Mehra V, Sriram V.
Understanding the black box: a systematic review of the measurement of the community mobilization process in evaluations of interventions targeting sexual, reproductive, and maternal health https://pubmed.ncbi.nlm.nih.gov/25615599/ 2015 Eval Program Plann
Altman L, Kuhlmann AK, Galavotti C.
Community Participation in Health Systems Research: A Systematic Review Assessing the State of Research, the Nature of Interventions Involved and the Features of Engagement with Communities https://pubmed.ncbi.nlm.nih.gov/26496124/ 2015 PLoS One
George AS, Mehra V, Scott K, Sriram V.
[Social participation and health in Brazil: a systematic review on the topic] https://pubmed.ncbi.nlm.nih.gov/24863826/ 2014 Cien Saude Colet
Paiva FS, Stralen CJ, Costa PH.
Community engagement to enhance child survival and early development in low- and middle-income countries: an evidence review https://pubmed.ncbi.nlm.nih.gov/25207448/ 2014 J Health Commun
Farnsworth SK, Böse K, Fajobi O, Souza PP, Peniston A, Davidson LL, Griffiths M, Hodgins S.
Effects of community participation on improving uptake of skilled care for maternal and newborn health: a systematic review https://pubmed.ncbi.nlm.nih.gov/23390509/ 2013 PLoS One
Marston C, Renedo A, McGowan CR, Portela A.
A systematic review of the literature for evidence on health facility committees in low- and middle-income countries https://pubmed.ncbi.nlm.nih.gov/22155589/ 2012 Health Policy Plan
McCoy DC, Hall JA, Ridge M.
A systematic review of COPC: evidence for effectiveness