Quality improvement approaches for community health programs (Webinar)
Health Systems Global Thematic
Highlighting case examples from two countries and a broader perspective from the Lancet Global Health Commission on High Quality Health Systems in the sustainable development goals era, this webinar presents the successes and challenges of quality improvement for community health. Presenters representing the NGO sector (Lilian Otiso), Ministries of Health (Andre Likaka) and academia (Lisa Hirschhorn) will explore how traditional quality improvement (QI) models and approaches have been adapted for community health systems and the needs to move beyond the more micro-system focus of traditional QI approaches. They will reflect on the challenges of measuring quality as delivered by community health workers and as perceived by community members who receive their services.