Summary: Leads the design and development of learning, instructional, and health promotion materials to support Pathfinder’s diverse portfolio, including sexual and reproductive health and rights (SRHR) and multi-sectoral projects worldwide. Collaborates with technical advisors and country teams on learning methodologies and content, including collaboration as needed with digital health staff for utilizing digital platforms for delivery. Identifies innovative learning and training design and delivery methods, such as use of human-centered design, emotional intelligence, participatory curriculum development, and different types of media to connect with specific audiences, including low-literacy, adult learners, adolescents, providers of clinical services, and specific priority populations and contexts. Develops strategies for accommodating different learning styles and cross-cultural differences. Collaborates with monitoring, evaluation, and learning (MEL) team to field-test and assess training, instructional and health promotion materials. Provides technical support to country offices for the development and design of training and instructional materials, job aids, curriculum, and other materials. Collaborates with the Human Resources department in the design of SRHR internal learning and training efforts for Pathfinder staff. Coordinates with Country Offices and the SRHR team to develop and organize a repository of key tools and resources.
Key Job Outcomes:
Technical Excellence: Provide high-level direction to the development of quality, user-friendly, innovative learning, instructional, and health promotion materials. Serves as subject matter expert in learning, health promotion and instructional design. Stays current on emerging, best and proven practices in adult learning pedagogy, instructional design and health promotion.
Technical Assistance: Provides technical assistance to country offices, host-country governments, local partners and other agencies to assess needs and design of Pathfinder project’s health promotion and instructional materials and services that are responsive to the needs of intended populations. Helps build technical capacity of other staff, including program management staff, as appropriate.
Assessment, Measurement, Evaluation and Reports: Prepares and analyzes pre-and post-training checks/assessments, evaluations, reviews, reports, and other as-needed projects for training and development.
Knowledge Management: Collaborates with the Knowledge Management team to maintain a repository of recommended instructional and training tools and resources.
Quality Assurance: Works with proposal and project management teams to ensure that best practices in instructional design are well documented, evaluated, and poised for scale up.
Project management and participation: Participates in cross-functional project teams. Supports program management functions as needed.
- Instructional Design, Development and Delivery: Advanced knowledge of the learning and instructional design, development, and delivery process and adaption to different contexts and for different populations, including assessing needs, designing and developing relevant and effective training and health promotion materials
- Comprehensive Sexual and Reproductive Health and Rights: Advanced knowledge of comprehensive sexual and reproductive health and rights principles and programs
- Global health: Knowledge of the context in which Pathfinder’s program take place, including an understanding of the role of donors, foundations, and multilateral agencies; countries’ public health systems; the political, social, economic and cultural context that can influence health behavior and outcomes
- Change leadership: Ability to lead change. Ability to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
- Equity and inclusion: Advanced knowledge of the differences in learning styles cross-culturally and for specific groups, such as adolescents, adult learners, low-literacy populations, and people with disabilities
- Research and Analysis: Able to understand assessment, research and analyses.
- Leadership: Advanced skills as a leader in health promotion, instruction, and behavior change in developing countries and proven ability in developing strategic plans
- Presentation skills: Ability to make presentations on results and products to small and large groups
- Software Applications: Advanced knowledge of MS Office, including MS Excel, PowerPoint, MS Word, and Outlook. Expertise in using applications and programs that produce training and instructional materials, curricula, job aids, etc.
- Communication: Advanced oral and written communication skills using different forms of media. Ability to translate complex concepts to individuals at all levels.
- Global and Cultural Effectiveness: Ability to communicate, collaborate with diverse stakeholders and achieve operational outcomes.
- Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services, including program strategies and indicators.
- Passion for Sexual and Reproductive Health Services: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
- Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and management skills. Proven ability to set priorities, meet deadlines and multi-task with minimal supervision. Proven ability to coordinate activities.
- Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented and consistently accurate, ability to manage stress effectively in a fast -paced environment, and ability to quickly learn new systems, processes and procedures and adapt local practices to global standards.
- Confidentiality: Proven ability to maintain confidentiality on work-related issues.
- Influencing and Customer Service Skills: Proven ability to influence using diplomacy skills with key stakeholders. In-depth demonstrated customer service skills.
- Matrix Management: Ability to thrive in a matrixed organization.
- Master’s degree in Health Education, Communication, Behavior Change, Instructional Design, or related field; or a combination of education and work experience that yields the required competencies 7 years’ experience working in international development, preferably in implementing programs in developing countries, with at least 5 years focused on learning, instructional design, or health promotion
- Prefer: Experience in non-profit organizations
- Prefer: Experience living or working in developing countries that aids in understanding of program context, field realities, and technical needs
- Prefer: Experience with USAID- or BMGF-funded projects
- French language skills highly desirable