IT Specialist/System Administrator

Job Type
Full Time
Job ID
Date Posted
San Diego, CA
Company Information
Project Concern International

The IT Specialist/System Administrator position is a versatile, high profile position responsible for providing hardware, software, and systems support to include supporting a large Microsoft Windows and Office 365 environment. Responsibilities include network support, servers, telecommunications, desktop and application issues. This position supports PCI’s global operations in 12 countries and includes providing Tier 1 and Tier 2 support by answering phone calls and responding to emails and documenting, tracking and routing issues in the ticket tracking system.

Position Parameters/Special Responsibilities Required:
  • Ability to work independently and also as a team member is a must
  • Ability to interact with people from different cultures
Required Qualifications:
  • Bachelor’s Degrees or technical training in Information Technology, and 6 plus years of experience in a similar role. Strong technical skills in mobile and computer technology
  • Capacity to quickly learn new systems and solve complex technical problems with creativity
  • Ability to perform analysis and research of various technologies independently
  • Ability to work under pressure
  • Demonstrated excellent written and oral communication skills
  • Working knowledge of Microsoft Office suite, MS Office 365, MS servers, AD, networking protocols and troubleshooting, wireless AP’s.
  • Microsoft Certified Systems Engineer or equivalent Technical Certification required
  • Working knowledge of AD and GPO
  • Work experience administrating, supporting and maintaining Enterprise Backup and Recovery systems.
  • Work experience designing, implementing and maintaining Microsoft based enterprise applications and systems.
  • Familiarity with multiple domain environments
  • Working knowledge of domain troubleshooting