Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community.
Global Communities is seeking a Information Systems & Data Analyst to join the COVID-19 Response team at the headquarters in San Diego, CA.
The Information Systems & Data Analyst supports project efforts in partnership with the County of San Diego to mitigate the spread of COVID-19, implement COVID-19 prevention and control efforts, and support additional funding opportunities that arise within the organization.
The Information Systems & Data Analyst will maintain and implement efficient and effective management information systems (MIS) for Global Communities COVID-19 program activities in San Diego. This position will be leading operations of current systems as well as developing improved monitoring and evaluation systems to track and report program progress. This position is a member of the organization’s Domestic Programs team, based in San Diego, but works primarily in a remote setting.
Assist in business requirements gathering by identifying priority information needs, gathering stakeholder requirements, and mapping data for data analysis and visualization products.
Translate business requirements into technical specifications, data models, data mapping and transform (ETL) rules.
Guide project teams on appropriate data infrastructure, schemas, tools, and processes.
Create prototypes and mock-ups of data products and visualizations (including dashboards) based on stakeholder requirements
Support the integration of data visualization tools and products into routine data review and program monitoring processes, working with stakeholders to develop and interpret data insights
Develop processes and solutions for managing datasets and leading internal data quality checks in alignment with program operations
Analyze data and development of analytics and/or reporting tools to support meaningful, actionable data use by project and communication to stakeholders
Design, develop, and test current technologies used for the project implementation guidance and support, either ad hoc, or as part of the project team structure
Participate in the development of internal resources to build organizational capacity in the use of applied technology, including development and ongoing improvement of organizational knowledge management processes
Support troubleshooting of team members on program IT platforms
Fulfill other duties, as assigned by the Program Director and IT Specialist
POSITION SPECIAL RESPONSIBILITIES:
Promote a culture of excellence, inclusion, learning, support, diversity and innovation
Knowledge, Skills and Abilities
Self-starter and demonstrated ability to research, learn and adopt new technologies to solve problems.
Able to speak, read & write English fluently.
Excellent writing, communication, and organizational skills.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Ability to show empathy to clients during times of stress.
Able to work independently with self-direction and as a team player.
Clear understanding, experience, and passion for the importance of user-centered design, including conducting design research, prototyping, and collecting and incorporating user feedback into digital solutions.
Experience working with government agencies and public, HIPAA-protected data beneficial.
University degree/diploma in related subjects preferred. Knowledge/training in statistics and computer statistical packages will be an added advantage.
Strong computer skills including ability to work comfortably with one or more of the following data collection and management platforms: CommCare, ODK based tools, and/or GIS platforms.
Familiarity with programming languages and software development methodologies, including experience working in Agile Project Management or similar frameworks is a plus.
Proven experience and/or interest in cultivating centers of innovation and new technology within large organizations.
Advanced skills in using data visualization platforms such as advanced Excel visualizations, Tableau, or Power BI desirable.
The ability to grasp medical/ epidemiological terms.