Capacity Building and Technical Assistance Officer

Job Type
Full Time
Job ID
Date Posted
Atlanta, GA
Company Information
Global Health Action

GHA is seeking a dynamic, innovative, and results-oriented Capacity Building Technical Assistance Officer to play a key role in leading the organization’s capacity-building programming. The Capacity Building Technical Assistance Officer will be responsible for strengthening the capacities of GHA partners in health systems strengthening (especially in leadership and governance), community systems strengthening, and global health practice and research. In addition, this position is responsible for the development and support of global and regional GHA networks.

The Capacity Building Technical Assistance Officer will assist the GHA team, grantees, and private and public sector partners, by providing and implementing relevant capacity-building tools at global, national, and regional levels. This is a full-time, exempt position reporting to the Vice President.

Key Responsibilities

Capacity Building

Design and Implement activities to ensure the quality of effective implementation of the strengthening of GHA’s teams, grantees, and partners on leadership and organizational development and other technical assistance including strengthening public health/global health practice, organizational governance, financial management, human resources management, partnership building, empowering women and children, community health resilience and monitoring and evaluation systems at national and regional levels.

Conduct a needs-based situational assessment of GHA’s teams, grantees and partners and prepare plans to address the capacity or skill needs of the partners

Provide technical advice to GHA’s teams, grantees, and partners to ensure effective and time-efficient implementation of capacity-building activities to fulfill the program objectives

Provide technical assistance in the designing and planning of grantee and partner project activities (monthly plans, quarterly plans, and annual plans)

Conduct or support experts to carry out training sessions for GHA’s teams, grantees, and partners

Develop training and technical assistance resources (tools, resource lists, webinars trainings, etc) as needed to address identified gaps in capacity

Liaise between partner GHA’s teams, grantees, and partners at local and/or regional levels and trainers to ensure that capacity-building requirements are met

Provide support on filing, organizing, and archiving training materials

Provide partner GHA’s teams, grantees, and partners with quality and appropriate tools aimed at organizational strengthening, global health practice, and research

Attend meetings and conferences as needed to maintain the knowledge and skills required for the position

Maintain records and prepare reports on time as requested

Perform other duties as required

Network Development and Management

Lead in the animation, development, and structuring of the regional platforms

Support in maintaining and strengthening effective relationships between GHA and its partners (institutional, financial, and technical) at national and regional levels

Participate in funder’s meetings and other training fora, as required

Maintain the networking relationship between GHA’s teams, grantees, and partners through regular meetings and data sharing

Work in close collaboration with the GHA team with regard to the monitoring and evaluation of program activities

Program Development

Respond to short-term demand-driven flexible activities which could include on-the-job mentoring for GHA’s teams, grantees, and partners, drafting key processes, formulating or improving operating procedures and implementation manuals, developing tools, delivering workshops, and conducting focus group discussions

Develop donor and government mapping of the actors and activities in the global health and development landscape, and especially at the country level for GHA programs

Implement targeted technical assistance interventions

Development of grant applications for programs

Measurable Outputs and Performance Indicators

Design of capacity-building tools, materials, and resource

Preparation of monthly, quarterly, and annual program reports

Organize and conduct trainings for grantees, partners, and the GHA team

Prepare reports on the findings and lessons learned from program innovations

Provide input and update information related to program outcomes to the GHA website

Prepare and maintain the program participant database

Create and implement program events and activities using both virtual and in-person strategies

Support strategic relationship building with foundations, corporations, and governmental partners;

Prepare grant reports and other relevant reports

Support organization-wide development and program events

Work closely with MEL Officer in program design and implementation


Corporate Competencies:

Demonstrates integrity by modeling the GHA’s values and ethical standards

Promotes the vision, mission, and strategic goals of GHA

Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies:

Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources, and multiple reporting relationships

Plans, coordinates, and organizes workload while remaining aware of changing Priorities and competing deadlines

Establishes, builds, and maintains effective working relationships with staff and clients to facilitate the provision of support

Knowledge Management and Learning

In-depth knowledge of global health and development issues, particularly women, children, and adolescent issues

In-depth knowledge of leadership, management, capacity building, and organizational development

Excellent knowledge of training and technical assistance strategies;

Excellent communication skills (written and oral): Sensitivity to and responsiveness to all partners, Respectful and helpful relations with donors and project staff.

Ability to lead the implementation of new systems (business side), and affect staff behavioral/ attitudinal change


Focuses on results for partners

Consistently approaches work with energy and a positive, constructive attitude

Demonstrates strong oral and written communication skills

Remains calm, in control, and good-humored even under pressure

Demonstrates openness to change and ability to manage complexities

Working at GHA: Benefits, Compensation, and Location

Compensation This is an outstanding opportunity to contribute to a highly effective nonprofit’s dynamic team. The salary range is $63,000 to $71,000.

GHA’s benefits include

Medical ($240 biweekly healthcare benefit)

Dental (100% employer paid)

Short-term disability (100% employer paid)

Long-term disability (100% employer paid)

Basic Life & Accidental Death & Dismemberment (AD&D) (100% employer paid)

Simple IRA (employer contribution)

Free parking at our office

2+ weeks vacation each year and increases with tenure, sick leave, self-care time off, paid holidays, plus our office is closed Christmas Day through New Year’s Day.

Location GHA’s international headquarters is located in the Northlake area of Atlanta, GA and offers employees a hybrid work schedule.

Timeline and Hiring Process

We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect to progress through a process that includes an initial phone screening and, for finalists, an interview day with staff.

GHA is an Equal Opportunity Employer committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. We foster a culture of inclusion that celebrates and cultivates diversity.


Required Skills and Experience Graduate degree in social sciences, business, public health, or related field At least 3 years of experience developing and delivering training and/or technical assistance Experience developing or facilitating networks Experience working with key affected populations Flexible and adaptable to other cultures and working environments Excellent knowledge of NGO management practices Excellent written and verbal English communication skills Strong analytical, planning, and critical thinking skills Self-starter with the ability to work effectively in a team as well as independently Excellent IT skills (Microsoft applications, Google Suite, ability to use or learn Asana) Desirable qualities, skills, and experiences At least 5 years of experience in the design and implementation of training and technical assistance in health and development projects implemented by local/national/international NGOs/UN bodies/Governments; At least 3 years of experience in project management in the capacity building/development sector Knowledge of French (written/oral/comprehension). Haitian Creole is an advantage.


To apply to this position, please submit a combined pdf of your resume, a thoughtful cover letter, and three professional references to the attention of the GHA Search Committee here: